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Bayfield House Retirement Lodge Inc

Name: Bayfield House Retirement Lodge Inc
Address: 5 Beck Blvd, Penetanguishene, ON, L9M 1C1, CA
Telephone: (705) 549-9259
Price range: $$$

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3.8 Google Review

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5 Beck Blvd, Penetanguishene, Ontario, L9M 1C1, Canada

(705) 549-9259 www.jarlette.com/retirement-lodges/bayfield-house-retirement-lodge

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Refresh Reviews 3.8

Teresa

Apr 5, 2022

My grandparent lives here. Constant complaints about the food and communication. Food and the rest if the place has gone downhill since they moved in, nothing is improving. Some staff is underpaid for the services they are meant to provide. Most staff is great, kind and helpful. Servers were paid minimally and asked to do duties in other departments. The place has gone through many general managers and other staff as well. Terrible communication with residents’ families. Staff in charge of the email lists has changed and my family have been removed from the list 3 times now. Jarlette unreliable for food, staffing, communication. Cost is very expensive for the quality of food and service they currently receive. Previously, the residents were confined to their rooms with no email until after. Grandparent says that two people apparently have covid, which she heard from the person delivering her meals in her room. A staff member went to work knowing they were sick, and now they and other staff and residents have Covid and the residents are isolating again.

R French

Jun 10, 2020

We chose Bayfield House with my mother and were very pleased with the staff and facilities. Everyone was understanding and very compassionate as she transitioned to assisted living. The food was good and highly nutritional with daily selections to suit her needs. The suite was spacious and the sun room with windows all around made it even larger. However, it was the people working at Bayfield House who made it special. Regardless of who we talked to, everyone showed us they cared. Jennifer, Michele, Fred, Michaela and the many others who cared for my mother did an amazing job. Thank you!

Trevor Sykes

Jul 30, 2020

Bayfield House constantly amazes me with its vibrancy, engaged Resident community and outstanding Team Members. I have the privilege to visit the Lodge quite frequently in a professional capacity and as soon as you walk in you feel the warmth and friendliness. General Manager, Jennifer and the entire Team truly want to deliver the best experience possible for their Residents and Family Members and it can be witnessed in all they do. Coupled with an outstanding location (right on the shores of Georgian Bay), this is a retirement experience unlike any other. I have and continue to recommend Bayfield House and hope that those making the decision to move into a Retirement Home consider this location first. You will not be disappointed.

Paul Lingeman

Oct 6, 2020

My Uncle and Aunt spent the last 2 years of their lives at Bayfield House and i am so grateful to the staff and management, caregivers, nurses, kitchen staff , custodial staff, admin etc. They all made my uncle & aunt feel at home , so much so every visit he wanted me to re-assure him that he would not have to move from this place. I felt very secure in the way the staff managed the Covid-19 situation and still to date no infections, this is a testament to the policies and team work at this place. My aunt died last year and my uncle Jack just last month, it was a shock to us all, but i am secure in the feeling that my sisters and i made sure we provided him and my aunt with the best place ever to live out the rest of their lives. Thanks to all for your happy, friendly and courteous approach to senior living both to the residence and their families we will miss you all dearly!! Paul, Donna and Mary

Johnathon Woods

May 5, 2022

If you love your parents DO NOT let them live here. The staff and administration are horrible. Administration need to take a course on how to treat people properly. Staff away from this place.

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