I wish this website had zero star so I can give it to this company: “Preferred Care at home”.
The worst home helper care I have never ever seen. They sent out an African American to help my 90 y/o mother. We don’t have any problem with the race. But the problem is she is very careless, ignorant, filthy and dishonest. She washed my mom’s dishes without dish soap. The grease was all over the dishes, pans and pots! Not acceptable…
Anytime she washes my mother’s clothes, she spills the detergent all over the soap container and leaves it that way. She puts my mother’s soup containers in her fridge in a careless way, making the containers behind tip over and spill the soup. Anytime she puts my mother’s clothes in the dryer, she slams the door strongly and never removes the lint from the filter screen after she is done. This is dangerous. It may burn your dryer and burn your house down…
She never reads the instructions to wash my mother’s clothes. She washed my mother’s 100% cotton sweater with hot water and put it in the dryer with high temperature, making the sweater small and became a 10 y/o size sweater…My mother was very mad because it is her favorite sweater!
She is supposed to come to my house at 11am on Tusedays, Wenesdays, Fridays and Saturdays. She always comes late for her shift. But she always writes in daily book that she comes at 11am even she is 25 minutes late…
The worst is that she is a very very DISHONEST person. She made up a lot of things not true about me and my family. On Sept 30, 2016, she went to Meijer to buy groceries for my mother. She left at around at 2:25pm and came back at around 4:25pm. I always left the door unlocked anytime she went shopping and I told her that before she left the house. We have a baby at home, sometimes I put baby sleep, I just don’t want her to wake up my baby by pushing the door bell. But when she came back she called her manager and told her and wrote on the daily book, I locked her outside in the rain for 30 minutes. It is a very big fat lie!. Our house has a very huge overhanging roof above the porch: it is 20’ deep x 30’ long. How could she stuck in the rain??? A big fat stupid lie! And then she said I locked her out for 30 minutes, finally my mother let her in…During that time, my mother was in her room, watching her TV, how could she open the door and let her in??? She came back home from Meijer at around 4:25pm and started unloading the stuffs, dumping everything under the very huge overhanging roof above the porch and then brought stuffs into my mother’s room and left my house at 4:55pm, done with her shift. How could she do this if I left her outside in 30 minutes??? It is big fat stupid lie!
So you never know what she will do in your home when you are not at home with your loved ones! It is dangerous to have a very dishonest person around your house and your family…
We called this company in order to change this lady many times but the case manager Debbie and marketing manager Mike never picked up my phone. We left the messages many times and they never returned our calls.
In short, if you do want to leave your loved ones with a careless, ignorant, filthy and dishonest person at home, go with them. Otherwise, please don’t even bother to waste your time and your money.