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Valley Park Lodge

Valley Park Lodge

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3.3 Google Review
6400 Valley Way, Niagara Falls, Ontario, L2E 7E3, Canada
(905) 358-3277
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Mar 3, 2017
A lovely caring residence, staff, management do a great job and are very approachable, warm and friendly and the residents well cared for and happy.

Jul 21, 2015
A horrible administrator creates a culture of neglect and complacency. My mother has lived at VPL for nearly 4 years. At first we really liked the place. It was homey, comfortable and my mom liked it too. Things have been declining over the past two years: bad smell, call bells never answered, the administration unavailable, my mom' s hygiene neglected. Her dressings not changed. Things came to a head this weekend when we had to rush her to the hospital as she was suffering from a severe UTI that was ignored... her urine looked like black coffee. She was septic. Thank God we were able to get her to the hospital in time where she was treated and now, although sore can live out her days in comfort and with dignity in another home that actually will listen to her and treat her minor ailments with care vs. ignoring her symptoms and telling us she is just "declining" . Consider yourself warned.

Dec 3, 2013

INDUSTRY BLOGS

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