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Heartland Health Care Center-Grosse Pointe Woods

Heartland Health Care Center-Grosse Pointe Woods

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3.7 Google Review
21401 Mack Ave, Grosse Pointe Shores, Michigan, 48236, United States
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Dec 18, 2018
Heartland Grosse Pointe's Social Worker had me scrambling for transportation at the last hour after telling me that they could not transport my family member to long term care that was within the area. Once his insurance told me that it was not covered under his plan, I had to try to get some kind of transportation resource. The program is just okay. The staff seemed caring and nice enough...but if you are looking for support...DO NOT ENLIST THE HELP OF THEIR SOCIAL WORKER, ALISSA. SHE IS TERRIBLE! I just want to update this post as it relates to the Administrator NOT replacing my family member's wheelchair. She asked me to remove the negative post but has done nothing to replace the chair. This is not right. Not right at all. He had a nice wheelchair when he arrived and while he was there it came up missing. All I want is the chair replaced. Nothing has been done. Next step will be writing corporate office.

Dec 31, 2018
Aides are mean. They laugh at your clothes and when "changing" you (because sometimes you have to be changed) they laugh when they don't think you see them. The entire staff is mean. They laugh at you. The food is ALWAYS cold, even the oatmeal is cold, now you know how dance oatmeal is, right? Then you should also know it stays warm for an extended period of time...not this oatmeal, its cold! The food, if it isn't cold, its nasty The only positive, 5 star ratings are from people who work there or did work there. I wish I had read these reviews before going there!, now I'm stuck there! HELP!

Nov 6, 2018
Ive been employed with the company for 2 years now and had the pleasure with working with the best co-workers! Great facility, great team! We always made sure that our number one priority is patient care and excellent customer service.

Nov 5, 2018
I’ve been employed here going on 8 years. It’s a pleasure working with everyone here as a Team.,, we are more like Family and this is one of the reasons why I have stayed with the company. I feel everyone has there best interest in hand and really cares for the wellness of our patients.

Nov 21, 2018
The worst place ever. Don't send your loved one's there. The Doctor is a liar, Social worker (Alissa) is incompetent. No parking spots ever. The alleged good government rating is bullcrap. Stay away from Heartland! No compassion, no service -they just take the insurance money, but don't give the patients the care they deserve. The Doctor has NEVER called back. Don't waste your time calling the 800 number after management posts a lame reply. A couple nurses were fairly helpful, but that's it.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey


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