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The Good Care Group

Name: The Good Care Group
Address: England, UK
Telephone: 020 3728 7577
Price range: $$$

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3.8 Google Review

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York Rd, England, SE1 7NQ, United Kingdom

020 3728 7577 www.thegoodcaregroup.com

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Refresh Reviews 3.8

AxelSituation

Jun 27, 2018

Awful, Zero stars, only regret is I must give them 1 star.

Catherine Turner

Jan 13, 2016

In November 2014 my father became terminally ill (cancer) whilst my mothers dementia continued its steady relentless advance. Their need for 24 hour live in care was obvious. I began my search by deliberately ringing local Care agencies at the weekend, to see what assistance I would find in an out of hours emergency, if we were to become clients. One of those I called could not have been more helpful; whilst unable to provide live in carers themselves, they recommended a company that they frequently worked alongside, The Good Care Group. I decided upon The Good Care Group because of the high calibre of their Carers, their rigorous training and their shared contented dementia approach. I have not been disappointed. Sadly 6 months later, my father passed away (in a hospice) but throughout, despite the most challenging behaviour, mums carers were a constant presence. At every step I felt supported but most importantly I always knew that mum could not have had better care or be in a better place. When mums dementia led to her needing both day and night care and support, The Good Care Group helped and supported mum (and me) with her transition into the right care home. Even now, months after mum entered the care home, I am still supported by the caring texts and occasional emails from the two carers with whom mum really formed a special attachment. In the most desperate and helpless of situations I was truly fortunate to have found such fantastic carers, thank you.

Alison Dungworth

May 15, 2014

My Mum has been cared for by The Good Care Group for over two years. The care she has received during that period has been excellent throughout. There have been some very difficult phases with her health in that time, yet always have her needs been met, not only delivering the required care, but also taking into account my Mum's personality and the things that are important to her. There is a happy atmosphere in her home, with lots of joy and laughter and I feel very reassured knowing she is being well cared for and life is being made the best it can be for her. On occasions where issues have needed resolving these have been dealt with promptly and efficiently and to my satisfaction. I have received unfailingly support from various members of the management team with difficult situations and decisions and they have regularly gone way over and above what could reasonably be expected. Their professionalism and dedication is outstanding. I am immensely grateful for the excellent care, kindness and tremendous support shown to both my Mum and I and would choose The Good Care Group again without hesitation. I cannot thank them enough for everything they have done for us.

Stephen Sheridan

Sep 13, 2015

I was recommended to the Good Care Group by the existing care group my mother had used for temporary care prior to her heart operation. Her recovery as a 92 year-old lady required 24 hours care and The Good Care Group were absolutely fantastic in being able to arrange this quickly and professionally. The most impressive aspect of their approach is their caring and humane and engagement with their clients. They thought very carefully about how best to organise care for my mother and the lady they found to provide it was wonderful. My mother recovered her confidence and mobility dramatically over the 4 week period and was then able to revert to the daily partial support she had before. They get my highest recommendation.

Nicolla Parrott

Dec 15, 2016

I have worked for The Good Care Group for many years. By far they are the best. They not only look after their clients,they also look after their carers and staff. By far they excel themselves 😊 I'm proud to work along side them.

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