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Bluebird Care Kensington & Chelsea

Bluebird Care Kensington & Chelsea

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3.7 Google Review
76 Pembroke Rd, England, W8 6NX, United Kingdom
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Refresh Reviews 3.7


Jul 16, 2018
I was employed at Bluebird Care Kensington & Chelsea during 2015-2016. I originally started as a field care supervisor and transitioned into the role of a care coordinator. My time working at Bluebird was truly enjoyable and everyone in the team was great to work with. Priority was ensuring that our customers were always well looked after. Definitely reccomend Bluebird Care as both and employer and a top care agency.

May 30, 2018
Blue bird was once the top care agency but at present it’s going down hill. I say this because a relative of mine had to terminate the contract of care given to the husband and father for appalling care. For example there was not any familiarisation with management, also supervisors are seldomly seen. Furthermore when attempts are made to speak to management they are either out or in a meeting,and when a message is left to return the call it never happens. Although the confidence in management is poor, we must compliment Bluebird Carers for their hard work which as we know can be very stressful. Their appearances, mannerism, work ethic and patience is brilliant.

May 18, 2018
Firstly how are employees allowed to rate their own business. The previous reviews are done by the business manager the HR executive and the director. I thought reviews meant to be for employers and customers to rate the service they received and the way they are treated at work. Well let me tell you something bluebird Care are all bullies that do not care about their staff or their customers they are purely interested in making money off elderly vulnerable people and meeting targets regardless of the cost to anyone else. Please do not use this service for your loved ones by yourself or do not even think to work for them because it will only make your life hell and you will end up hating it

Jun 7, 2018
I have been with Bluebird 2 years and to be honest it’s better than my previous job in so many ways.i started as part time fill my availability form and they said the time I put on availability form is not available yet and they explain it to me so I did took it as they promised me at soon the availability I applied for I will get it and they kept they promised and its wasn’t the long. I worked hard proved my self. The management they were happy with my work they got a good feedback from the Cilent and I’m not saying the company it’s perfect every work place has bad and good side it’s all about they communication between the office management or the office staff and carers. They were time the communication in office was bad and cares They were doing to much work end up been they were to tried and I did spoke with management that I was doing too much work I need to have rest or have shorts day and they explained why I do to much either have a carers came off sick or is holiday season. But I do get the support as I build I good relationship with staff management and also with Carers and Cilent. And they advertise a care coordinating vacancy in the office I did applying I got all of the support from the staff and the management and it was very good experience at coordinating it’s very hard job to do so I decided to go back to be a carer again The management understood the reason I couldn’t do the care coordinating. All I can say we all human do mistakes happen from the both sides office and cares and all we need to build and improve the communication and trust given chances to change to each other.

Jun 8, 2018
Very helpful and professional service. Lovely carers and admin :)

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm

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