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Lennox House Care Home

Lennox House Care Home

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2.3 Google Review
75 Durham Rd #Lennox House, England, N7 7DS, United Kingdom
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Feb 27, 2018
My mother moved in to Lennox House in the late 90s. It was then a lovely care home in a terraced house on Durham Road. By that time she had been registered blind. The male Manager was a former nurse and very caring for his patients and thoughtful to the families too. All the staff were very friendly and caring. I always felt my mother was in very good hands. Mummy passed away in 2005. At that time, there were rumours that Lennox House was going to be run by an outside company and would change dramatically. It did and from what I understand the change wasn't for the better. I have spoken to relatives of people in care who i had met when my mother was there. Lots of new staff, it had become completely impersonal - so different apparently from when my mother was there. Apparently taken over by a CARE COMPANY!!!!! All I can say that they all looked after my mother very well. I occasionally see a couple of former members of the staff one of them in M&S Holloway usually and the other open in Crouch End. They are now both retired and glad to be away from Lennox House of which they both say changed completely when it was taken over....Some people may take a different view to mine, but I can only speak of what I know to be true. She had been on a waiting list for Lennox House for some time as that seemed to be the best one in the area. I got a call from her Social Worker one day whilst I was at work to say there was a place for my mother there. I couldn't have been more pleased and excited if I had just won the Jackpot Lottery. From time to time I have met up with the Former Manager and his wife at Brent Cross whilst shopping there. He said that he was glad he was no longer there because of all the change.s....

Feb 25, 2018
I do not recommend this care home and I would give it no stars if I could . They failed my mother. They do not care there . It’s in special measures for so many reasons and they are not taking on any more residents because they are not allowed .

Aug 20, 2017
Four neglect cases substantiated against this care home had to pull my mother out because of the neglect. Care home lied, stalled, caused harm to my mother. Care home on special measures due to incompetence. DO NOT SEND YOU LOVED ONES THERE!!! I would give NO STARS if I could.

Jun 4, 2018

Jun 1, 2018

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