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Newfane Rehabilitation and Health Center

Name: Newfane Rehabilitation and Health Center
Address: 2709 Transit Rd, Newfane, NY, 14108, US
Telephone: (716) 778-7111
Price range: $$$

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2709 Transit Rd, Newfane, New York, 14108, United States

(716) 778-7111 www.newfanerehab.com

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Shelley Willison

Oct 23, 2018

This facility is not appropriate or safe for any of your loved ones. The condition of the entire facility is awful. It is run down and dirty. The staff that I encountered just this past Sunday was very uncooperative and uncaring. They literally put my family member in a wheel chair all day and sat him outside the nurses station. There was little to no interaction with him while they 3-4 nurses sat in their office eating and talking. There are many unsafe conditions. My family member has fallen out of bed multiple times and now they have his bed basically on the floor with a mattress next to the bed and you can barely walk into the room, none the less try to fit a wheel chair through the doorway. He has been in Newfane for a week, released from the hospital for rehab and has gotten worse just by being in this god awful place. How does that happen if these employees are in the rehab and healthcare occupation. No one cares; no one takes the time to evaluate and assess one's condition; either physically or mentally. Their idea of rehab is to put him in a wheelchair out in the hall while staff can supposedly "watch" him. After only a week he has the beginning stages of bed sores. His room was disgustingly dirty. Sticky substance on the floors and they have him in socks. Gross! And his bed is basically on the floor. They haven't bathed my family member regularly. You have to ask. There was blood on the garbage bag on the outside of the trash can in his room. Most likely from when he fell out of bed and suffered a skin tear. Please don't send any of your loved ones to Newfane. Complete neglect, not clean, unsafe, rundown and staff not helpful or caring.

Mia Carcione

Oct 11, 2018

Place is shambles. Patients are neglected. No one in administration has any follow through. They all cover up for no organization and are not helpful at all. They told me I was lying about conditions there. Don't leave a loved one there!!

Sue Melcher

Nov 3, 2018

This place has gotten WORSTover the years . It is so DIRTY ALL THE TIME ! MY FAMILY MEMBER WAS PUT IN THERE 4 YRS AGO AND IT IS GETTING WORST NOT BETTER AS FAR AS I SEE IT SOMETHING NEEDS TO GET DONE . ALWAYS UNDER STAFFED . I DONT THINK THE RESIDENTS NEED TO SUFFER WHEN THE PAY TO BE THERE !!!

joseph craddock

Nov 22, 2018

This place is so bad do not send your love ones here please the staff is so bad and don’t take care of them.

Scott Snyder

Jun 12, 2018

This is a very rundown facility. My grandmother disliked her stay here and would often complain that the food is cold.

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