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Home Instead Senior Care

Name: Home Instead Senior Care
Address: 2944 Fuller Ave NE, Grand Rapids, MI, 49505, US
Telephone: (616) 988-5155
Price range: $$$

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2944 Fuller Ave NE #201, Grand Rapids, Michigan, 49505, United States

(616) 988-5155 www.homeinstead.com/626

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brenda flores

Sep 5, 2018

ago I applied for a home care position. I did tell them that I had a second job. A month went by and no calls for shifts I decided to go elsewhere. I went to there training orientation was never paid. I was told by Barb that she had to pay money to do my background test and drug test so she couldn’t pay me. During orientation/training she was doing other things trying to find shift coverage and bashing her employees to new comers. I had spoken to Jill and she told me I would be paid for those hours but never was. I wouldn’t recommend. Very unprofessional and rude

Sue Armstrong

Feb 14, 2018

After receiving an email and video from Ellen showing the care and interaction of caregiver Lisa, with her patient, my Dad, I felt it was time to share my email response to Ellen. "Ellen - Thanks so much for sharing the video. We all love to see Dad smiling. Our best decision in his care was putting all of you in his life. Thanks to all of you for taking such good care of him."

Carol Gornowich

Feb 15, 2018

Our family couldn’t be happier than to have found Home Instead. We had reached a critical point in the care of our 89 year old father and a decision had to be made as to whether he would remain in his home or relocate to assisted living. After doing our due diligence, and discussions with Home Instead and learning what they could offer our father/family, it was an easy decision since he wants to remain in his home, and we want that for him. Because of the size of our family and the flexibility some of us have w/ our jobs we didn’t need 24/7 care and Home Instead has been very flexible in meeting our needs. We chose 3 days a week and they were able to accommodate that request. The administrative staff is actually always willing to try to accommodate any request we may have. Now on to his caregivers, which have primarily been Yvonne and Lisa (with the very rare occasion of a sub). We love them both. They are prompt, patient, treat dad with respect, care, and concern. They have offered suggestions and are very open to accepting suggestions when it comes to his care and companionship. They do light household chores to ease some of the burden on family. Home Instead actually provides a list of all the miscellaneous things they are prepared to do. However, we try to keep our expectations minimal so their time is devoted to dad primarily. Lisa has had a huge impact on him and getting him to be more active both physically and mentally. She began playing card games and board games w/ him and now he’ll play all day if someone will play w/ him. He also, at her prodding, will do his physical exercises to help him stay strong and mobile. He enjoys when Yvonne takes him for drives, even when they have no real destination in mind, which I think he may enjoy most. Home Instead and their thoughtful and caring staff have been in our family’s lives for nearly a year now and if we had the decision to make over again it would definitely be to bring them into our family.

Marissa Nichols

Sep 25, 2018

Called them to report that an employee of theirs is possibly missing and wanted to know if they could contact the client who she saw last and I didn’t get a call back .

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