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Crystal Creek Homes

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4.4 Google Review

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6010 12 St SE, Calgary, Alberta, T2H 2X2, Canada

(403) 254-6499 www.crystalcreekhomes.ca

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Sep 22, 2018

This builder rates high compared to competitors. The manager Rylia and her assistant Eva as well as the construction supervisor Mark are very good people. They are competent and very nice. They are flexible, open minded and provide excellent customer service. I am working with them to build my house and they are very accommodating. The house quality is very good too. so in my view I give happily 5 stars!

Jason Jung

Oct 4, 2018

Do not under any circumstances buy a home from this builder! THEY DO NOT STAND BY THEIR PRODUCT. Within a year of purchasing my house from Crystal Creek the trim around the windows and interior doors began to crack. After only 5 years ALL of the trim in my house and the bulk of the interior doors was cracked, flaking and peeling off. In order to sell my house it all had to be repaired or replaced. Some of the doors weren't even primed resulting in several doors having to be replaced. The edges of the exterior doors weren't painted either resulting in damage to them also. All of these issues were acknowledged by the Crystal Creek project manager. Poor paint quality, poor trim quality, poor workmanship were all accepted as contributing factors resulting in the defective trim and doors by the builder. Knowing all of this, absolutely nothing was done to try help remedy the situation for their customer. All the trim had to be sanded and painted which took weeks and cost thousands of dollars. Last I heard from Crystal Creek was when the project manager told me "I'll get back to you" which never happened. There are countless reputable builders in this city you can buy from that won't cost you thousands of dollars in repairs within a few years. Utterly disappointed as a customer.

Folusho Kolawole

Oct 21, 2018

My family is so delighted with our new home! Crystal Creek Homes gave us an experience of a lifetime by being professional, flexible, attentive, and right on the mark. I would recomend them any day and without any reservation.

Edwin Liou

Feb 1, 2018

My fiance and I have gone through the build process with Crystal Creek, and they are an amazing builder. The best thing about them is the the transparency. Right from the beginning they were willing to share the contract documents (which many other builders do not do), and were willing to adjust the terms so that it is fair for all parties. They also allowed us to visit the site at anytime to check on the progress (again, many other builders do not do this). If we noticed any deficiencies, Crystal Creek was always on our side and got the trades to fix the issues. This was our first time building a house, and it has been smooth sailing. Leigh-Anne and Jason were super responsive with any questions we had, and the construction team is top notch as well. We would highly recommend them to anyone looking to build a new house!

Ahmed Asif

Mar 15, 2017

My parents bought a luxury estate home from them in Rocky Ridge Calgary and upon possession got 0 information on the maintenance of fancy appliances like a tankless water heater. Fast forward 3 years and my parents are without hot water for 3 days and $1000 short in bank account. All these guys do is take your money and once they have it give zero Fu0ck about customers. Scott the site supervisor was visibly upset giving us the walk through after possession.

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