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Solterra Group of Companies

Solterra Group of Companies

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1.8 Google Review
460 Fraser View Pl #1, Delta, British Columbia, V3M 6H4, Canada
(604) 528-6010 www.solterradev.com
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Google Reviews

Refresh Reviews 1.8


Dec 12, 2018
Build finish is very poor, even after the walk through the deficiencies were botched repaired e.g a random hole in the wall was aptched with a electric covering. Long wait times for repair men and mostly cowboy builders, the main guy is a rafting guide doing maintenace on the side. Our shower keeps leaking and they seem to think this is normal, now its our fault as out of warranty. Last time they had to take the whole ceiling down due to this issue. I just dont accept you have to keep resealing your shower every 6 months, clearly not installed properly. The tap just popped off and water spurted everywhere, aparently out fault and taps only have a 1 year shelf life, no support or even advice offered. Generally very poor materials. Very poor customer service, be careful not to buy into their “Dream Home”. So disapponted I will never buy with this company again.

Apr 24, 2018
I’ve lived in 4 different units built by Solterra. They are a fantastic building company - on trend with thoughtful and detailed design. It can be hit and miss with their tradesmen though. Their seems to be an urgency getting the job done and things can be missed or finished insufficiently - however Solterra will come and fix the problem which keeps the bar on customer service high. There are a lot of nice people at the top level which is great to deal with.

Aug 15, 2018
These guys have very low standards of quality. Don't expect the warranty to cover anything. JOKE

Jun 27, 2018
It's like no one uses a level when building for Solterra and their site supervisor doesn't care and neither does the company. Drywall paint flooring were all a disaster on top of visibly crooked walls and floors. Don't buy from them.

Jun 27, 2018
House was built crooked, floors walls, terrible paint and finishing job. Solterra would not take responsibility. Do not buy from them.

INDUSTRY BLOGS

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