B.Gallant Homes Ltd.

B.Gallant Homes Ltd. Claimed

3.7 Google Review
170 Wallace St, Nanaimo, British Columbia, V9R 5B1, Canada
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Nov 2, 2018
Lack of accountability and poor customer service. Most of the renovations done by B.Gallant to my home were satisfactory. Unfortunately any issues or problems that my wife and I found in their work were quickly dismissed by Ken their foreman in charge of the project . We had Steve one of the owners come by to look at the work and expected some resolutions to the above mentioned issues. This was well over six months ago, to date we still have never heard anything back from Steve. Byron, the main owner of B.Gallant was finally able to come by to check on the project. Byron was able to address and fix a few of the smaller issues but there is still the outstanding issue to do with our kitchen. Decisions and mistakes on our kitchen were made by the tradepeople and nothing was ever mentioned to my wife and I about it. This ended up costing us more money and we now have a kitchen that is not done as it was originally designed. Due to the total cost of properly fixing the kitchen, we were offered by Byron that they make some small changes to make do. My wife and I still found these suggested changes to be unsatisfactory. What is required to properly fix the issue is a new fridge as the original fridge we purchased wouldn't fit properly because of the above mentioned mistakes. A full overhaul of the installed cabinets, countertops, lighting and island as the lighting was installed in the wrong place causing the above mentioned items to be cut and installed in the wrong places. Until such time as B.Gallant can come to terms and fix our kitchen properly we will never be doing business with them again.

Mar 2, 2018
We hired B.Gallant to do a renovation on our 1953 rancher. Ken, Steve and the whole crew, including all the trades were very professional, prompt, easy to work with and did an incredible job. The site was always cleaned after the day's work, the workers were all very respectful of us and our cat! as we "lived" in the house during renos. We certainly would not hesitate to recommend B.Gallant to others, because we would hire them again should the need arise.

Mar 8, 2018
My sister had her ensuite done beautifully by B.Gallant and so we decided to call them for ours. We were just planning to renovate our ensuite initially but decided to do our kitchen and powder room as well and into the laundry room. Ken, our project manager, showed up early everyday to let us know what was scheduled for that day. He and the tradespeople working on our house were professional, courteous and obviously very skilled. The renovations were completed in good time and we are so pleased with the the result. We would definitely call them again if we wanted anything else done. We highly recommend B. Gallant Homes!

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Mon:8:30 am - 4:30 pm
Tue:8:30 am - 4:30 pm
Wed:8:30 am - 4:30 pm
Thu:8:30 am - 4:30 pm
Fri:8:30 am - 4:30 pm Open Today

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