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Summit Homes

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3.8 Google Review

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120 SE 30th St, Lee's Summit, Missouri, 64082, United States

(816) 246-6700 www.summithomeskc.com

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Lisa H

Nov 13, 2018

We had an amazing experience buying a new build from Summit Homes! Very pleased with the quality of construction. Mike walked us through our home to complete the final punch list and was actually more thorough than I was, and that's saying a lot! Mike also made sure the punch list was complete and the house was ready for move in by our close date. Thank you Mike! Also, Ashley was a great agent to work with. She made sure to answer all of our questions quickly and even pushed to move our close date up at our request. She jumped through hoops to get everything aligned. Mike and Ashley did an awesome job!

Paul Tung

Oct 15, 2018

Summit has been great to work with and we love our new home! This is our second new build (our first was built by a different company) so we have an idea of the process and expectations for a new home. Although minor issues pop up...understandable for newly built homes...Summit’s warranty department and our “personal builder” Isaiah have done a great job to fix things quickly and thoroughly. The quality of finishes and work reflect Summit’s great reputation in the community. I will post an updated review as we get settled into our new home! Thanks again!

TaRon Marburgh

Oct 12, 2018

Purchasing a Summit Custom Home has been a dream come true. We absolutely love our new home. The best part of the buying experience was working with our builder. He was amazing. He spent hours with us going through our new home to make sure all our expectations where met. He was very patient and paid attention to detail. We’ve been here for 3 months now. Any issues we’ve had have been fixed the same day. They really stand behind their warranty and customer service.

Sarah Effland

Oct 25, 2018

My husband and I could not be more pleased with Summit Homes. We are particularly impressed with Dustin who is the manager of our build and Trey the realtor. They have both been great.

Corey Bryant

Jul 12, 2018

I understand that things don’t always go as planned in building a home; weather delays, issues with sub contractors etc. but every experience we have had with summit representative has been negative. We were told we would be contacted before the deck stairs were installed, we weren’t. I was there when the builder measured out the patio, we were billed for additional square footage. Our pedestal sink was significantly undersized compared to all the models we looked at, after summit insists it wasn’t we got a response of “we changed subcontractors”. We were told the pool would be ready by summer. Finally informed in July that the delay was due to permitting issues with a salt water pool. Instead of communicated with residents, Summit made the decision to switch to a chlorine pool so it would be open sooner; August 30 (hopefully) with the possibility to stay open past Labor Day, weather permitting. After talking to the county Summit never even submitted plans for a salt water pool. Because of the delayed pool we were informed the playground would be a priority and would be done in May, as of July construction hasn’t started. I can think of numerous other examples of our own experiences or those of our neighbors. Time will tell if the build quality of our home is as poor as the customer service and communication. Summit keeps making decisions for us individually, and as a community, behind our backs without the decency to even inform of us of what is happening. The homes may be well designed, but I would not wish the experience of dealing with summit on any potential homebuyer. Look elsewhere.

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