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Activa

Activa

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3.5 Google Review
55 Columbia St E, Waterloo, Ontario, N2J 4N7, Canada
(519) 886-9400 www.activa.ca
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Refresh Reviews 3.5


Feb 7, 2019
My family is very happy with the Activa Waterloo teams. They are very professional from the sales representative, the kind people of the design center, and all the staff, including the coordinator ,supervisors and all those who have had contact before, during and after in the construction site. They have all been very friendly and helpful. No matter the snow, the wind, the high temperatures, our house was ready just in time and exactly as we requested. Based in our great experience we recommended Activa to my parents and now they are owners of a beautiful apartment at Reflections on 778 Lawrelwood Dr Waterloo. I would definitely recommend building with Activa!! Special thanks to Kim, Paulo and Amanda.

Oct 30, 2018
Our experience with Activa was perfect from beginning to end. As someone that works in Customer Service, I had high standards walking into this build. Everyone that we came in contact with was wonderful and provided excellent customer service. All our questions were answered in a timely manor. We were walked through the entire process in detail to ensure we were at ease with all our decision. Activa provided a great showroom and designer to help us pick out all our custom options. I love that after we moved in Activa reached out to us to make sure our move went smoothly and that we had everything we needed. Any issues we had was taken care of within days and always with a smiling face. We look forward to building our forever home with Activa in the future.

Nov 14, 2018
My partner and I purchased and built our first home with Activa. We were new to the process but felt like it was so easy to follow and felt very involved with everything. We couldn't be happier with the process and with the customer service. We felt like we were cared for and that our concerns were met. We were given a instruction binder to follow for dates and what to expect for our inspections etc. This gave us direction and made us feel comfortable with the process. This really impressed me as it showed that they were professional. The design studio was a exciting experience! We visited multiple times on our own before our appointment to walk through the area. All of our questions were answered with ease. When we had our design appointment, we did not feel pressured to upgrade. Our designer was great at matching to our styles and did a wonderful job at pulling out multiple swatches/floor tiles etc. We are moved in and settled and my partner and I cannot say "I love our house!" enough. We are so happy with the results and the quality of our home. Any issues we had were taken care of quickly. We are very happy with the experience and HAVE recommended Activa to family and friends. If you want a professional, easy and quality experience, go with Activa!

Nov 17, 2018
A review is really important where it allows fellow consumers to help support their decision with sometimes pretty important things in life. In this case purchasing a home. After visiting a few builders Activa was our last stop and from the moment we step into their sales office to the final stages of purchasing our home we've been treated like a real customer should. Their entire staff have been very supportive and ensured all our expectations were met. Any issue we raised was dealt with within 1-2 days or even sooner. Everything was on schedule and we couldnt be more satisfied. A special thank you to Tammy who is and was just amazing. She was very accommodating towards our situation. This is our 1st home and I'm sure wont be our last with Activa. Thank you to the entire team! From us to you happy holidays!

Feb 18, 2019
Just over a month ago my family and I walked into the vista hills model home meeting with Greg Metcalfe to discuss a build with the option of an in law set up. Thanks to my realtor Maria Redekop, we got in at the right time! Immediately the options were available with everything we would need for a multi generational home. The next steps were to finalize the structural plans and through to the last signatures he was very clear about the process and had highlights on what to really pay attention to and research (the Tarion warranty) etc. before committing. This helped get us in check with our “starry eyed” moments, then the sign off which we are pleased with. Currently, we are finalizing the design details with the design studio with Sandy and Juliana being our mentors. Sandy is so detail oriented and thorough, her honest opinions are super helpful and I couldn’t have gotten a better designer to work with. Our lot will begin the big dig in June 2018. I hope this process continues to go on without a hitch and I’ll be returning to keep this post updated with the final phases. (4 stars as we have not completed the build with them yet so, fingers crossed the stars don’t go down but maintain going up!!) UPDATE we’ve been in our home for a month and wish we could give Activa more than 5 stars! Chris and Juliana have been the main ones we’ve been in contact with since getting into our new home and have proven that Activa is 100% committed to meeting their homeowners expectations (within reason of course). We are honoured to tell people that we chose to build with Activa not only because of how solid our home is but also for all the amazing things they do in the communities they work in. Activa all the way, you won’t regret it!

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