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Mattamy Homes - Hawthorne South Village

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2.7 Google Review

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10180 Derry Rd, Milton, Ontario, L9T 7J2, Canada

(905) 875-2692 mattamyhomes.com

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David Elias

Jun 17, 2018

It is with regret that I say Mattamy Homes is a leading builder in Milton. If you wish to live in Milton you will most likely go with them. Worst of the worst is what I have to say about this company. They are all about making money ... the reps of this company remind me of glimpse of scenes from Scarface. The least helpful people I have ever dealt with, so hard to get a hold of someone.

Samir Alsadik

Nov 5, 2018

They don’t give exact information

Fahad Muhammad

Jul 27, 2018

Bad workmanship / Kitchen Work. Not Happy With the service I bought the townhouse from the builder and the kitchen work was badly finished since I got the possession. They did the countertop overlap the cabinet in same line so when you use sink then water drop on cabinets (the countertop suppose to cover the cabinets 1.5 inch so if water drop then drop to floor) this cause damaged the top of cabinets within 2 months. I mentioned this in 30 days Warranty and builder came in and checked. We have been advised by the manager will look the estimates for cabinets then they sent the trader who does the kitchen work they take the measurements after the follow up they said we are waiting to hear back from trader and I was under the Tarion 30 days conciliation period as soon the conciliation time gone the Mattamy sent me the email that estimates are too expensive and we are unable to do this work and you can contact the trader by yourself. It means to pay from your pocket. I got the countertops which was not made it properly which causes damage to the cabinet and the Mattamy is not taking ownership to fix this problem. Even I have quoted you have done the same work in my next door neighbour property the. Why are you refusing me they did not reply back to me. I am totally unhappy with this experience with Mattamy.

Jessica Gibson

May 10, 2018

Absolutely the worst service. WE kept hearing water dripping from behind the walls after we showered. We complained for over a year that we believe its a potential leak. Mattamy sent out four different maintenance men; all 4 gave a different explanation for the dripping we were hearing and reassured us it was not a leak. I started noticing a spot in our ceiling that looked like the ceiling was peeling; I contacted Mattamy again and they reluctantly sent someone out and it turned out that we had a leak and they would have to rip out the shower and have it redone to fix the leak. I have been waiting for a call from our warranty representative for a week to schedule an appointment to get the leak fixed... I have called everyday only to be told she was on lunch, left early or is on a another call and will call me back. Still waiting on that callback. I would not recommend Mattamy especially if your a first time home owner and not sure what exactly you need to pay attention to.

Sean

Oct 17, 2017

I've owned a few homes in my life and the home I live in now in Milton (Mattamy Homes built) is the most poorly constructed I've ever seen. The amount of corners that were cut is staggering. From outdoor furnace intake and return vents being installed backwards, to the doorbell transformer being wired up to the fire alarm, a heating duct in one bathroom not being connected to the furnace (can't fix now without tearing walls down), grout on tile floors falling apart after 3 years, Tiles floor in upstairs laundry room not to code, etc.... Luckily for me I am very handy. However most people out there are not and have to pay to have all these problems fixed. I have no idea how my home would have passed inspection during construction unless Mattamy Homes has somehow found a loop hole in the system. I have many neighbours who have many, or similar issues to me. My advice is, if you can, avoid buying a Mattamy Home at all costs. If you have no choice, please get a good (trusting) home inspector to do a thorough inspection before you buy, and be ready to do a lot of work after you purchase. Mattamy homes only cares about volume now, no longer about quality. Its shameful. This is the biggest investment a family will make in their entire lives and Mattamy Homes is cheating them out of what they paid for and deserve.

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