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Mattamy Homes - Seaton

Mattamy Homes - Seaton

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3.1 Google Review
1075 Taunton Rd, Pickering, Ontario, L0H 1J0, Canada
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Jan 14, 2023
This has to be the worst experience ever. We purchased our homes and they kept extending closing At first it was by three months, and then a week and then to three weeks. It's like they are just closing whenever they want to. They also informed us that the delay was due to our windows not being complete, but when we did the frame walk our windows were complete. We are not even sure if accurate information is given to buyers. This has been poor service. We cannot plan and start our future because of this major setback and delay. We also lost our rate two times.. so here we are shopping around again. When we called customer service they gave very scripted responses but at the end of the day they are of no help. Just empty promises of closing to happens soon and then a notice of delay. . I would not recommend these builders at all. It' been nightmare!

Jan 25, 2022
I have been trying since last year April/May to get a spot so far no luck. I do not blame Mattamy system rather we should be thankful to them for building so many houses which no other builder can do They are the most reliable builders and those who got a house ask them how lucky they are. I am still going to try to get a spot in next release. Mattamy is a very famous and reputable builder.I think they are providing equal opportunities to all the registrants. There are hundreds rather thousand plus clients online at once to register for the spot.fraction of seconds lots of clients are missing a chance to get in. Mattamy is popular that’s why people registering for the pre construction.

Jan 18, 2022
Folks, don't waste time trying to register with Mattamy Homes. Their entire virtual registration process is rigged to handful of agents and people. We have been trying to get a spot on for 1.5 hours today, and despite using multiple devices, and strategically refreshing pages, we could not get a single ticket to secure an appointment to buy a lot. There are previous reviews who complained about the same process. It is not first come first serve. Very poor registration process and will not be recommending this to anyone

Feb 10, 2022
Sorry this is going to be a long review as we have been trying to book a house for more than a year now and i need to get this off my chest. This is a scam as everyone knows it yet there has been no action taken against them. People have been trying to book a home since one year or more yet could not go past the registration page. Builder is trying to take advantage of the hot market and play with people's emotions. There are people on other forums who know the realtors are selling homes to their friends and family. Also, i could not understand if there are so many complaints why have not they changed their system yet? I bet here are two things happened to you as well. 1. You could not go past the registration page. You will see X number of tickets available and after a few minutes you will get "Sorry no tickets available . Then in an hour you will receive an email registration is closed. 2. You reach the registration page and send in your information but never hear back from them. There are 5 groups each has 100 tickets so total 500 registrations available while they have less than 20 lots available. Why do you need 500 people registering every time when you have less than 20 slots?

Jan 18, 2022
On January 18 as per Mattamys instruction I have been trying to secure a virtual appointment since 10 am. Right off the start multiple queues and I have been trying non stop. These appointments are all rigged. Previous reviews are correct, very disappointing registration process where despite using multiple devices could not get in queue to secure a spot. I will not bother with Mattamy Homes anymore due to their unfair and rigged “first come first serve” appointment practice

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