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Mattamy Homes - GTA Head Office

Mattamy Homes - GTA Head Office

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3.1 Google Review
7880 Keele St, Vaughan, Ontario, L4K 4G7, Canada
(905) 907-8888 mattamyhomes.com/gta.aspx
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Jun 1, 2018
We have purchased new builds twice before from other builders so we’re not new to this. From beginning to end Mattamy was the worst kind of nightmare and one that we’re still enduring!!!. Right from the beginning the sales office staff were incompetent and told us the wrong information. The design studio selections were disappointing and our design consultant was unhelpful and I could tell she didn’t care and was just going through the motions. The after care with her was nonexistent and she became down right rude. She hid behind her manager too when we complained which was cowardly. Most of the construction team either lies, gives you promises they don’t keep and the quality of the work of the homes are laughable. I will never buy with my hard earned money from Mattamy again. Apparently either will my new neighbours. If you’re considering buying Check their ratings else where and the media and you will see the negative trends. BUYERS BEWARE - DO NOT BUY FROM MATTAMY

Jul 9, 2018
I have purchased a new home form this builder, exterior window roof is not completed, front door is damaged, power outlet in the kitchen has not power. I reported the problems in 30-day warranty and one year warranty. Its customer service ignored my emails without responding. I emailed to its vice president, also, no responding. Scheduled appointment for repair, the subcontractor did not show up, no one notified me that the scheduled service would not be done.

May 24, 2018
I don't know how they get the title " BUILDER OF THE YEAR " when they can't fix leak for over 2 years now. Buyers be aware don't buy from Mattamy. After 2 years they telling me they have nothing to do with that because last time when it leak we had the ice storm and I have to clean the ice from the balcony (at 1am middle of an ice storm) so I don't have water coming in from the bottom of the door and prevent the leak in my garage and leaving room. My next door neighbor had the same issue and couple of other houses, and the worsed is that we got the same email from the customer care manager. This matter would be taken further.

Nov 8, 2018
Horrible customer service by the receptionist, she doesn't even acknowledges the question you're asking here.

Apr 8, 2018
Not the same quality anymore. Design consultant didn't care just sat and let us do all the work. No help or even a smile. 🤨🤐😤

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