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Empire Communities

Empire Communities

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3.1 Google Review
125 Villarboit Crescent, Vaughan, Ontario, L4K 4K2, Canada
(905) 307-8102 www.empirecommunities.com
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Aug 21, 2018
Decent home with absolutely terrible customer service. My home has had a leak ever since it was delivered. It's been a year now and they still haven't got someone to fix it. Sent out numerous emails and made numerous phone calls yet not resolution. I'm now living in a brand new house with mold thanks to a lazy, incompetent bunch

Jul 10, 2018
Worst home builder you can imagine. They advertise all high end materials and quality assurance systems in place for over the first few years of ownership. In reality, its all bs. They completely cheap out and never hold their hired contractor responsible for the mistakes. Experiences we have had and neighbours: Foundations leak and flood constantly, upgraded cabinets are peeling and splitting, drywall is curved and not right-angled lol, drywall in garage couldn't be any less airtight for vehicle fumes, and contractor clearly never put on sealer for grout in shower or floors which became all cracked and therefore we now have lots of water damage. Never Again nor do we advise anyone to go with.

Apr 14, 2018
Please don't buy Empire home. Empire is the worst builder of Canada. Very unethical and non professional attitude. Customer service doesn't exist. I had purchased a detached house in Stoney Creek Lush Phase 2 in March 2015. My closing has been delayed for five times. Still I have no idea when this builder will build my house. Terrible time management skills. This builder must be banned in Canada. I wish I could give less than one star. Those who gave five stars to this pathetic builder are not the actual homeowners; they are realtors.

Mar 27, 2018
Worst worst worst builder ever. So much lack of organization with this builder. So many problems throughout the entire purchase I cannot even begin where to document. We made our purchase 4 years ago and we're still waiting to close. Finally on the day of closing, the builder's lawyers couldn't provide a certificate of occupancy so we couldn't close...and here we are still waiting. Only good part about Empire was the customer service rep Shawn that was assigned to us and assisted throughout the months. Must be the only reliable associate working there. I will never ever purchase with this builder again and advise anyone considering the same.

May 13, 2018
One of the worst builder I ever seen I bought a house from empire builder in 2016 the garage floor is cracking from day one when we complaint about it the builder saying it's not covered and now my roof shingles are falling apart and I complained to the builder same answer it's not covered I spend money and fixed the roof after two days the builder selected 4 houses in the same community and fixed the roof under warranty I don't know what kind of policy the empire builders has now again my roof shingles are gone now this time I am not going to fix now our whole street is going to sue the builder .If I use two washrooms together One of my washroom get no water when I ask the builder their answer is this homes are not designed for two washrooms use at same time.So many things to point out this page is not enough so please avoid this garbage (empire) builder if you buy from this stupid builder it's like just throwing your hard earned money into garbage This builder using all cheap stuff please avoid this builder at all cost Mattamy and gold park are way better than empire builder.

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