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Fusion Homes

Fusion Homes

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1.7 Google Review
589 Killarney Rd, London, Ontario, N5X 0C9, Canada
(519) 455-7747 fusionhomes.com
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Apr 9, 2017
Note: Always have a copy of what you sign because they don't resubmit what you sign the second time! Brick colour #6 first option and decided to go with a red for a cost of $450 (in time frame) The form wasn't submitted and was questioned for their mistake. Obvious I don't have the paper because it's suppose to be submitted to your head office. Multiple properties bought at sunningdale greens. Terrible sales rep(s), should really reconsider hiring some "professionals" -Impatient -Unhelpful -Horrible attitude -Never pick up or return calls/text -Emails never return until you email them multiple times By the way. Check your brochures & pricelist because they can't give you proper answers and they do mislead you to any upgrades! And don't bother contacting head office because you will receive a outrageous response! Zero star if possible not a single rep was helpful Rep names. Stacy buckingham / Chris Principle "Professional sales reps" Fusion homes

Dec 5, 2016
The service representative DP from the London model home was very rude and unhelpful. When I asked basic questions about the layout and lot size of the home, I was unable to obtain a direct answer. When I asked for specific clarification on what appeared to be misleading information about what she was saying and what I was reading on the map, she responded with "I'm not going to tell you what you want to hear". When I said that I was looking to hear just an honest, truthful answer regarding general facts about the lot size and layout as confirmed on paper versus what she was saying, she told me to leave because she didn't like my questions. Very strange encounter from a very strange Fusion Homes rep. I called their head office to explain what happened and Jen from the Sales Department said that that was the first time she heard of a complaint. I am highly skeptical about this. Needless to say, if they hire unethical employees at the front facing level, would be very concerned about who they are hiring to build their homes and if they are able to follow any type of code (building code, ethical moral code, etc.)

Jan 28, 2018

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