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NexGen Hearing

NexGen Hearing

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5.0 Google Review
13737 96 Ave #Unit 701, Surrey, British Columbia, V3V 0C6, Canada
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Oct 28, 2018
Superb. Jillian is deeply committed to using cutting-edge technology to restore our hearing to a level I at least found astonishing, and at the best possible price this side of Costco.

Jul 2, 2018
I'm a lifetime user of very powerful analog hearing aids for my severe to profound hearing loss. All hearing aids are now digital, and the process of transitioning has been terrible; they simply have not been able to provide the power I need. I became very depressed as I assumed I was resigned to a life where my disability was a constant struggle. I found NexGen when the tubing on my hearing aid mold split and needed to be replaced. First of all, Caroline was wonderful and made me feel so welcome. When she returned my mold (which had been cleaned and polished as well as the tubing replaced!), she asked how old it was... I told her my whole sad story and she insisted it didn't have to be this way. She told me that Jillian, the hearing instrument practitioner (not sure if that is the right job title - I've only ever seen audiologists before) was brilliant and incredibly caring. She told me they would be committed to working with me to find a solution that came as close to my beloved analog sound as possible. Since their hearing tests are free (I've always paid around $70 for my hearing tests!!), it made no sense to not give it a shot. Earlier this week, I had the hearing test and Jillian sat with me and explained everything I ever wanted to know about my audiogram and type of deafness, something none of my previous audiologists had ever done. She then had me try a digital hearing aid right away. There will be a lot of adjustments, adapting, and frustration along this journey, I know. But I already feel so much more hopeful than I have since the day I was told analog hearing aids were no longer manufactured. I'll update this review as the transition to digital continues, but so far, I would not hesitate to recommend NexGen for anything to do with your hearing.

Aug 30, 2018
Great people. Very professional. Helped me feel relaxed during the hearing test experience.

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