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Nexgen Hearing - Vernon

Nexgen Hearing - Vernon

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4.9 Google Review
Vernon, British Columbia, V1T 9V2, Canada
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Refresh Reviews 4.9


Sep 26, 2018
I cannot say enough good things about Nexgen Vernon. Every single person that works there is exceptional, and makes me feel like part of the family. From being greeted by name, to the knowledge and professionalism that I get every time I come in, this business deserves recognition. Dealing with hearing loss at a young age is difficult, but these ladies make it so much easier. Their customer service is unmatched, and I am truly thankful that I found them.

Jul 31, 2017
The professionalism, courtesy and friendliness extended to me during last week's hearing test was impressive. The general attitude with each staff member in the office seems filled with positive energy. Although this learning experience taught me more awareness of my shortcomings I look forward with confidence, trust and conviction toward solution with Nexgen.

Jun 15, 2017
From the time I walked in the front door until the time I left I was treated with dignity and respect. The front desk staff were knowledgeable and very helpful. Bea, the audiologist was super informative and explained everything as we went through the process. While I don't have a hearing issue right now I have purchased custom ear protection to prevent my hearing from deteriorating. When I returned to pick up my products I was given a demonstration on how to use the products as well as how to clean them. I also had to do a return demonstration to make sure I understood how they worked. The entire staff is amazing and I would recommend Nexgen 100% to anyone looking for hearing aides or ear protection.

May 3, 2017
I am so very grateful for Bea and her team. I am hearing things i have never heard in my life. Like the ticking of a clock, the air conditioning coming through the vents, the noise that leaves make when you step on them, and the sounds in the forest when I take a walk. This has been a very emotional experience for me. Bea and her team have not once laughed at me for any of the silly things that amaze me when I hear them for the first time. Thank you Bea and team for being there for me. We are going to have such a wonderful adventure together.

Oct 14, 2016
After a year of unsatisfactory treatment, I followed Bea to her new Company from her previous employer because the service was deplorable and demeaning. Further examination, found that I was deaf in one ear with limited hearing in the other. A solution was found to enhance what hearing I did have. From the start, I have felt that Bea and Carolyn have gone above and beyond to ensure that i am comfortable with adjustments or any new equipment. My hearing is not perfect with hearing assists, but it is as good as can be expected, thanks to Bea. Sincerely, Madge H.

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Opening Hours

Mon:8:30 am - 4:30 pm
Tue:8:30 am - 4:30 pm
Wed:8:30 am - 4:30 pm
Thu:8:30 am - 4:30 pm
Fri:8:30 am - 4:30 pm