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NEXGEN HEARING Victoria Royal Oak

NEXGEN HEARING Victoria Royal Oak

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4.9 Google Review
201 – 4500 W Saanich Rd, Victoria, British Columbia, V8Z 3G2, Canada
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Refresh Reviews 4.9


Sep 15, 2022
I am so thankful for this amazing group of NexGen Employees. My young 50ish year old husband would not go to get his hearing checked. The thought of wearing a “hearing aid” would make him feel old. These ladies, from Robbyn letting him know that these are “hearing devices” and walking him through every bit of information from sound adjustments to programming his cell phone, the experience for my husband has been seamless. The friendly receptionist Shelley offering to clean his hearing aids and ask how he is doing with them, has always made him feel comfortable and welcome. And, when Robbyn has not been in the office, Rachel, has looked after my husband with the same care and attention as Robbyn has always done. I would definitely recommend this NexGen Group for their helpful and caring professionalism. Thank you Ladies❤️

Aug 15, 2022
This was my second visit to NexGen and I just want to say thank you to Robyn for your thoughtful and clear feedback on my current hearing health. From the moment you walk in you are treated with great respect and care. My first visit showed mild hearing loss that was not of concern. I appreciate the follow up a year later that showed no real change. Robyn was very clear in helping me understand the process and the results of the testing. Plus, she has a great sense of humour that makes the process very comfortable even when talking about my mothers 'soft talking' that makes me crazy! Thanks NexGen team, hear you next year!

Oct 13, 2021
My Dad recommended Robbyn at Nex Gen Royal Oak and he was right she is awesome !! I was pretty nervous getting my first pair of hearing aids but Robbyn's patience and kindness made it a really comfortable process, from testing to adjusting the hearing aids to my specific needs. Having had such a great experience I've now just purchased my second set of hearing aids. Shelley always greets you with a smile and is great at helping answer any questions ! I'm happy to continue to recommend Robbyn and Nex Gen Royal Oak for hearing tests and purchasing hearing aids , really wonderful service.

Jan 27, 2021
Robbyn is very professional and knowledgeable in anything to do with audiology especially with all the latest hearing-aid technology that's available today. She is always positive, very helpful and quick to offer any advice to improve one's hearing issues. Together with the ever-helpful Shelley, her customer care assistant, they make an awesome welcoming team. This clinic provides outstanding care and service and is always a pleasure to visit.

Feb 14, 2021
Although I was a little nervous at first after my hearing test, I truly felt relaxed and in good hands by the end of my first appointment. Robin was very professional, caring and extremely knowledgeable. She designed my hearing aids to correct background and voice sounds perfectly. I now feel more balanced with my hearing aids and comfortable in crowds. I highly recommend NEX GEN HEARING (Royal Oak).

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Opening Hours

Mon:8:30 am - 4:30 pm
Tue:8:30 am - 4:30 pm
Wed:8:30 am - 4:30 pm Today
Thu:8:30 am - 4:30 pm
Fri:8:30 am - 4:30 pm

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