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Jan 1, 2019
We spent $3,400. on hearing aids for my elderly mother about 3 years ago. She did not want to wear them but we decided to purchase anyway. We felt that if she would not get used to them, I (Al Flaman) her son, could repurpose 1 for myself. I have seen a specialist and have had a hearing test. We were never told by Connect that they will not repurpose hearing aids.That should be made public or part of the contract. We would never have bought from Connect had we known this. My mother tried the hearing aids on and off. She complained that they were too loud. We took her back to Connect to ask if they could be turned down and slowly increase the volume. They refused to do this stating Mom would have to get used to them. My mother is now in Paliative care. I will be unable to use them unless I find a competitor that will repurpose them for me. Connect uses the guise that they are a personal medical device so they will not let someone else use them. I contacted Sask Health and was informed some clinics do repurpose hearing aids. If you are buying for an elderly parent, I advise you stay away from Connect. You might have expensive junk sooner than you realize.

Oct 22, 2018
I arrived in Regina and had a problem with one of my hearing aids. I am a Connect client from another city so I called Connect on Broad Street. Amazing, friendly service. Solved my problem and provided some helpful advice. This is one of the reasons I bought from Connect in first place, glad I did.

Jul 3, 2018
Just fantastic service. So curtious, and very professional 😀 I would recommend!

Feb 22, 2018
I get my HA serviced here as well as some add on products. The staff are knowledgeable and everyone is easy to deal with. I would recommend this location.

May 5, 2018
They are great. Always very helpful

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