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Dymon Hearing Center

Name: Dymon Hearing Center
Address: 71 Walnut Blvd, Rochester, MI, 48307, US
Telephone: (248) 652-1208
Price range: $$$

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3.7 Google Review

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71 Walnut Blvd, Rochester, Michigan, 48307, United States

(248) 652-1208 www.dymonhearingcenter.com

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Refresh Reviews 3.7

Nan McClar

Oct 3, 2017

Took my Mom to Debbie at Dymon Hearing Center in Rochester when she needed hearing aids upon the recommendation of a friend who had used Debbie before. Debbie was very patient with my Mom and very professional. She answered all of our questions, took the insurance information and helped my mom select the type that was best for her. She also helped my Mom, who is on a fixed income, keep her costs down. She wouldn't accept payment for my Mom's copay until the hearing aids came in. It only took a few days and we were able to pick them up. Upon pick up, Debbie made sure they fit well and my mom was able to use them and hear well with them. My Mom is so pleased with her new hearing aids, as am I with the hearing aids and the service we received. Since then I have called Debbie about supplies and she's given us better prices than I can get by ordering on line. Our experience with Debbie and Dymon Hearing Center has been excellent from day one!

Lisa Bottorff

Jun 27, 2017

This is the most unprofessional place I have ever dealt with medically. Four months ago I set up an appointment with Debbie at Dymon. As I live in Richmond, I was asked to drive to Rochester to meet with Debbie. Upon arriving she just took my paperwork and said OK I'll call you. I thought this was odd but as I have never had to get hearing aids before I didn't know what the procedure was. I have repeatedly called Debbie and never once received a call back. On the few occasions I did speak with her, it was only by happenstance that she actually picked up the phone. She suggested that I contact my Insurance company to find out why the claim had not gone through. Upon speaking with my insurance company, they informed me she never submitted a claim to begin with. I again tried contacting Debi to find out the date she supposedly submitted the claim as was suggested by my insurance company. She never contacted me back again. Here it is four months later, I contacted Debbie once again and she basically told me that she gives up and that I should go somewhere else. This is highly unprofessional and what health care provider of any kind just gives up on a patient. I wouldn't have given any stars but the option wasn't available. I suggest if you need hearing aids you do not contact this company.

Craig Rubley

Dec 7, 2018

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Opening Hours

Mon:9 am - 5 pm

Tue:9 am - 5 pm

Wed:9 am - 5 pm

Thu:9 am - 5 pm Today

Fri:9 am - 5 pm