Miracle-Ear

My dad is 66 almost 67 and he lives with my family. I have been on him to get hearing aids FOREVER. He used to coach football and his hearing is shot. I am repeating myself constantly and having to yell and I'm seriously at my wits end. Well one day he slaps this free hearing test coupon down on the counter and says "If you make the appointment and go with me, I will go." And I'm like.. do I hear angels singing? I'm thrilled. I'm ecstatic. I'm over the moon! I am like FINALLY THE GODS HAVE ANSWERED MY PRAYERS! I hop right on the phone make the appointment for ASAP so he doesn't change his mind. Customer service is great. Super nice people. We go in, and the office is kind of small, a little industrial, I am thinking okay so maybe this is a new location and things just aren't put together yet. Sweet little old lady comes out of the office she's setting up her follow up appointment in two weeks I'm thinking "Great! Okay don't judge a book by its cover. Everything's going to be cool." Dad gets called back, we talk to the Doc for awhile get a little run down on the testing yada yada then he puts dad in the sound proof box. Which I don't think is very sound proof, like I can hear the beeping going off and dad cant he's like pretty much deaf in the higher octaves aka women's voices aka ME. But here's where things start going down hill. The sound proof box, is this tiny little box on wheels that LOOK like a hearing sound proof box. And I know this because I just took my 4 year old son to get his hearing tested for his IEP around 2 months prior. -The box is under a massive a/c unit that kicks on right about the time the test starts. Of course dad hears THAT. Now he swears up and down that's why he failed the hearing test. -half way through the results the Doc goes "I would show you mine but I forgot mine at home." (You sell and prescribe hearing aids, how do you forget yours?!) - he let's dad try on a pair but it's just to try on. Like he never turns them on to let dad see what he is hearing (or lack there of) to compare what his hearing is to what it could be. -and the realistic ones that you probably should get is $5k but why on earth would anyone buy something for that much money with out test driving it first? Sure they give you a 60 day money back guarantee but who buys something for that much and hope they get their money back if they don't like it? The only plus out of this was they weren't super pushy sellers which would've chased my dad away but now I'm back at square one but worse because now dad thinks he REALLY doesn't need hearing aids. Hes comvinced it was all a set up to get him to buy something. For the love of Godiva chocolate I am losing my mind. This was about 2-3 months ago and I'm just now writing the review because I just got done yelling to my dad the same sentence 5 freaking times. Update. He is 68 and 4 months. He is still convinced this was a sham. My voice is hoarse from shouting. Thanks, Miracle Ear 😐🙄😑😒

Great and friendly service. I have been using them for many years and they have always taken good care of me.

Never had a bad time, I've been with them since 2008. Great staff caring and considerate.

Had to give five stars since I can't think of anything negative to say.

We went for a hearing test a few months ago. My GF hearing has been getting bad for while. The place is small but comfortable, it's in a shopping enter strip mall. Mike was great and we bought hearing aids that day with care credit. When the hearing aids came in Mike adjusted them and made sure they worked. Thngs have been GREAT! GF has been able to hear and life has been easier for us both. Mike is a laid back friendly guy and has been quite helpful.