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Zounds - Prescott

Zounds - Prescott

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3.7 Google Review
Prescott Valley, Arizona, 86314, United States
(928) 719-7440 www.zoundshearing.com
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Google Reviews

Refresh Reviews 3.7


Nov 7, 2018
I would rate this 5 stars but I can't. I have had no response from no one at Zounds regarding processing my hearing aid towards my insurance. 7 phone calls to Zounds and always the promise of we will call you regarding the status of your claim. My insurance company has yet to receive a claim, what's the delay Zounds. BBB will be contacted. I've also noticed you pay attention to the good reviews but no response on the bad ones, I'm probably not going to get a response since that's the consistency of this company. But staying consistent is a positive Right?. I challenge you to correct this situation if you state customer service is your #1 priority.

Aug 27, 2018
Where do I start? My 95 year old mother and I travel from Cottonwood to have Kim fix her hearing aids. The first visit Kim seemed impatient and irritated when we asked questions but seemed confident regarding fixing the aids. We didn't like the service but figured Kim was just having a bad day. She didn't fix the hearing aid and when we drove back over the mountain she was mean and irritated again. But again we gave her the benefit of doubt. The third trip I was full of concerns and questions and Kim completely lost her temper and screamed at me (60) and my mother (95). I don't use this term lightly but Kim is guilty of elder abuse. I've called the CEO and left messages but no return. Avoid this place at all cost!!

Sep 4, 2018
I Always Hear Great Things About Zounds i know were im going when my hearing starts to go out ......

Jan 4, 2018
Very pleased about the service for my hearing aids. I was visiting my sister and needed some help with my hearing aids. David was so helpful and got all my concerns addressed. Recommend!

Jan 8, 2018
As a long time Zounds customer I am so happy they opened this store near me. I love the products that provide more clarity than amy others I have tried.

INDUSTRY BLOGS

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are 'single...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm Open Today

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