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Hearing & Balance Doctors

Hearing & Balance Doctors

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4.0 Google Review
1251 Northfield Rd #202, Cedar City, Utah, 84721, United States
(435) 867-1736 www.hearingdoctors.net
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May 27, 2017
I brought my 2 1/2 year old in for a hearing evaluation earlier this week. He's pretty afraid of doctors offices so we were both pretty nervous going into the appointment. The waiting area is pretty small and there's not a lot of things to keep my little guy occupied so I was doing my best to keep my little guy quiet while filling out paperwork. The nurse was nice enough. The receptionist, however, made me feel really unwelcome. She never smiled, didn't even respond (other than an eyeroll and a nod)to me when I asked if I could leave my paperwork on the counter with her after seeing that she wasn't going to take it. Lil man was playing with the door handle afterwards and she barked from behind the desk at him to not slam the door. Maybe she just Doctor Munfords' receptionist And didn't want to deal with patients that weren't his, but her body language and lack of friendliness really made me feel like my child and I were unwelcome in the office regardless. The saving grace for that appointment, though, was our visit with Dr Whitaker. He was so fantastic with my son. My sons ears are really sensitive and he doesn't like anything touching them or in them. He's had four different doctors/nurses try to look in his ears or test them and he's always been super freaked out by it. While the first few tries were pretty rough on him, by the last test that required him to have earbuds in his ears dr Whitaker was able to get him to stay still and quiet for a minute on each ear, I was really blown away. The doctor was so patient with my son and was so encouraging that the rest of the visit went so smoothly. I was so very impressed with the Doctor. I would give 5 stars if the receptionist was friendly and welcoming but I really felt like we were a nuisance to her. Drs great though, so good luck!

Oct 12, 2017

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