Connect Hearing

Love Connect Hearing - customer since 2011 at this same spot! Aids are so comfortable, and what a difference in hearing conversations, movies, TV, music clearly and understandably. No more "Huh?" from me! Exams are easy, initial assessment very thorough; then come in annually for a hearing checkup. My aids are tuned by computer to fit my needs. And when I goof and break a connection (like today), it's fixed in minutes - all covered by my original purchase, no extra charge. Buy my aid batteries here for best value. Such nice people, they make it so easy it's a real pleasure to come and visit.

I have found Connect Hearing to be everything that I could want or need with regard to my hearing loss issues. The staff has always been kind, considerate, very helpful, and professional whenever I have had any contact with them. Recently, due to my lack of diligence and use over the last year or so, I had a need to have my hearing aids cleaned & serviced to make sure that they are operating properly. I was given excellent service by Nicole Skinner. Nicole was generous with her time while she reoriented me to the capabilities of my hearing aids and helped me understand the programming to adjust for different environments. Her manner was very respectful, and professional. I can wholeheartedly give my highest possible endorsement for Nicole specifically and also the rest of the Connect Hearing staff generally. Sincerely, Allen Lipscomb

What a wonder group of people! They are so kind and courteous! I highly recommend!

I can’t believe it took me so long to post a review. The ladies here are fantastic. Lisa always greets me with a smile and takes good care of me when I need to get my hearing aids cleaned or to purchase supplies. Nicole is super patient with me and listens to my concerns to make sure I walk out with proper settings to try at my new work place.

Let me tell you what a very professional business is supposed to be like. All you have to do is go to 4460 Black Street Pleasanton Ca Suite #F. The place is called Connect Hearing. There you get treated like you are the only reason why they opened up the business just for you and or anyone else. They have been so helpful, calming, easygoing, PROFESSIONAL @ MOST OF ALL COMPASSIONATE not only to your needs but to their customers. Trust me when I tell you they will go out of their way no matter if they are asked and happily opened up their business during their lunch hour when they were closed JUST BECAUSE THEY WERE COMPLETELY PROFESSIONALS, RESPECTFUL AND HONEST AND ALL STAFF INCLUDING Michelle Fleming ( hearing specialist ). The ENTIRE STAFF NOT ONLY OPENED UP THEIR BUSINESS DURING THEIR LUNCH HOUR BUT MADE MY BEST FRIEND Myron who is 100 years old and soon to be 101 this month in November. He came in scared beyond belief and the ENTIRE STAFF made him feel like he was still worthy believe it or not that he felt like he was still looking forward to wearing out his newly hearing aids that he would live long enough to outlive the darn hearing aids which he does not like to use but when he put his new ones on he wanted to live another 20 years. I’m just a 60 year old who watched this 100 year old made to feel like he was again part of his community and worthy of living on. I want to thank the entire staff for making this man who felt like he wasn’t worthy anymore to blossom and say I really like all those people there and wanted to thank Michelle for treating him like he was her only patient just waiting for him that day. God Bless Connect Hearing. It made his entire life worth living because he can hear. Not only did he accidentally break one hearing aid but managed to lose and find his other hearing aid in his box of favorite cereal of Raisin Bran. The hearing aid cost nothing to repair and he can now feel comfortable that he did not have to pay for another hearing aid. He was so upset at himself that Connect Hearing took ALL HIS FEAR AWAY. THANKS AGAIN FOR TREATING MY BEST FRIEND AS A FRIEND AND NOT SOME OLD 100 year old who did not feel worthy of being a bother to anyone. What else can I say or do but Thank you again for your Professionalism and Compassion. Just wanted to add Myron who will be 101 years old this Friday November 30, 2018. He feels like he might have spent his money on his hearing aides not worth a penny on something he may not get to use for very long. However when he loses his hearing aides almost on a weekly basis he hates not having them. All he does is ask me to make an appointment because he feels like Connect Hearing and Lisa, Karen, Leilani and of course his favorite sorry ladies but Michelle is his favorite because she fine tunes his hearing aides and basically he feels that Connect Hearing is the only place where he can get his hearing aides just right so he can be a part of being social and be able to hear what the heck is going on because he likes to talk and be a part of everyday life. Although we all went to go see Bohemian Rhapsody with his wife step daughter and I . It was obvious that the women liked the movie but he and I in secret looked at each other after the movie was over and we both put our fingers down. We found the latest lost hearing aide on the mat in the bathroom right next to the commode. All that being said if it wasn’t for Connect Hearing and all the troubles he goes through at nearing 101 years old he definitely knows it was worth it . They repaired his first broken hearing aide and he was so mad at himself when they repaired it at no cost and we are both going tomorrow November 29th. It certainly makes one of our very own Veterans like he still belongs with all of us and Connect Hearing has made not only him happy but that includes the rest of his entire family. When all is said and done when the women in his life all get together and are around him he gives me the look. I will not do it but we both laugh because we both know he wants his hearing aides turned way down.