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Sound Solutions Hearing & Balance Centers

Sound Solutions Hearing & Balance Centers

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3.2 Google Review
7851 Walker St ##206, La Palma, California, 90623, United States
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Refresh Reviews 3.2


Aug 17, 2018
This place first of all can not seem to get my name straight. Time and time again I gave them my correct name. Sadly I feel it was out of spite. What a shame! Second, be sure to read your EOB. This place loves to overcharge and then repeatedly tell you that they charged accordingly. Do not take their word. Call your insurance company to confirm if necessary. Finally, it is so sad that the front office ladies don't provide quality customer service because the two technicians who did my hearing test were fantastic! They were kind, personable, and very informative. If there was some way to bypass the front office gals, one in particular, then I would give this place a better rating.

Aug 27, 2018
always helpful with information for your individual circumstance. and will be dealing with adjusting Advanced Bionics Cochlear Implants. which is grate not having to travel to UCLA.

Jun 11, 2018
Bad business. For 10 days now, after I placed 4 calls , I could not get someone at this office to set me an appointment. Every time I call, they ask for my information then they put me about 10 -15 minutes on hold then they keep saying we will call you later (I do have authorization from the insurance) , I requested to talk to the manager but it was like talking to a wall, this jungle seems to be running without a manager. No wonder why they are unorganized and unwilling to accept patients. why get stressed up over such a bad company !! Forget it. I go somewhere else.

May 30, 2018
First appointment the Dr . Millicent F resolve the my kid problem., she is very nice. The personal was very nice, professional, and they speak Spanish too, thank you !

Oct 28, 2017
I can hear better I am a thankful costumer.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 5 pm Open Today
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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