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Pacific Hearing Service

Name: Pacific Hearing Service
Address: 496 1st St, Los Altos, CA, 94022, US
Telephone: (650) 941-0664
Price range: $$$

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496 1st St #120, Los Altos, California, 94022, United States

(650) 941-0664 www.pacifichearingservice.com

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Gina Zanussi

Aug 17, 2018

This is what I would consider a small town, friendly, neighborhood doctor’s office, amidst the hustle and bustle. I am not a patient here, nor is my father. However, I’ve recently taken over full care of my Dad’s health management as he moved back to the Bay Area. He’s in Walnut Creek, I work long hours in Palo Alto. I find myself with a seemingly broken set of hearing aids and a Dad in board and care 60 miles away. Where do I even start? The maker of the hearing aids directed me to Pacific Hearing Service in Los Altos. I called and they said I could absolutely come over and they’d take a look at them. The fact that they were open until 7:30pm that night made them that much more convenient to fit in. I walk in, no appointment. The representative at the front desk was friendly and ready to help me find a solution; same experience I encountered when I called earlier that day and spoke to someone else. She took the aids and placed them in some sort of cleaning machine, ran them through several times, cleaned up the ear pieces, put in new batteries, provided a new case and voila! the hearing aids were fully functional again. The cost was $20 and I was on my way with a smile and a friendly good-bye. What made the experience exceptional to me is encountering welcoming, uncomplicated, friendly expert service which resulted in my big problem being a relatively easy one to fix. If my Dad was local I would definitely take him to this office. They genuinely seem to care about what they do and how they can be of service, regardless if I was a current patient or represented potential future business (it was clear I was neither). Thank you from me and my Dad.

Aditya Alphonso

Apr 17, 2018

Dr. Otto and the staff at Pacific Hearing are all incredibly nice and helpful people. Came in today with a sudden case of muffled hearing in my left ear and Dr. Otto was quickly able to help me identify potential causes and make recommendations that were in line with what I was thinking. She is extremely knowledgeable and made me feel as if I was in control of my hearing moving forward. Huge ups to this awesome clinic.

Chandana Reddy

Oct 10, 2017

I took my father-in-law's broken hearing aid in for repairs. The brand was not something they worked with yet the front desk and audiologist were super helpful. The audiologist checked it, explained what was wrong, then gave me a printout with details of other stores that could fix that brand and offered suggestions for what could be done if those stores were unable to fix it. Very helpful and kind!

Samir Jain

May 16, 2018

Friendly and professional, good understanding of profound hearing loss HA market and programming.

Kamal Elliot

Mar 4, 2017

This place is the gold standard for hearing healthcare services. I'm so impressed. I recommend them without hesitation.

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Opening Hours

Mon:9 am - 6 pm

Tue:9 am - 6 pm Open Today

Wed:9 am - 6 pm

Thu:9 am - 6 pm

Fri:9 am - 5 pm