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Twin Cities Hearing Aid Center

Twin Cities Hearing Aid Center

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3.7 Google Review
750 Colusa Ave, Yuba City, California, 95991, United States
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Refresh Reviews 3.7


Aug 4, 2018
I purchased my hearing aids many years ago. Recently I returned as my left hearing aid had stopped working after I attempted to clean it. I expected to pay for it to be repaired. Without any argument Ken not only fixed it but he replaced all of the rubber and plastic parts. Thanks Ken, and also .his long-time secretary, for taking care of me at no further cost

Oct 3, 2018
Very helpful and honest.

Feb 6, 2015
Very unprofessional business. They are barely adequate. Chris can't seem to care enough to help with information or book appointments. Given the fact there are not many of this business type around much, I went back, to get my hearing aids readjusted. Well, I went in rather then attempted to call, and again mistakes were made, like my basic information, and the time to arrive. So very frustrating. The office staff then double checked my contact details and scheduled for the following day. Ken the audiologist seems so very antiquated and admitted "he doesn't keep up with the latest technology" , though claims to be in the area for 42 years. The testing is limited and basic, they weren't even sure they had the correct software for my brand, even though they advertise for" all makes and models". Also he often mixed up which ear we were working on, left and right (I only have 2). So I had to ask for copies of my records, which sadly wasn't much, no notes were made during my visit and the office didn't even have a way to print out calibration information for the changes. (The previous audiologist was VERY thorough with details and notes and complete records.) Oh, and I lost my volume control on my original setting, so I guess what I have to go back for them to hopefully fix it. Again. I called during their office hours, getting a voicemail rather then a person. I would not recommend this business because The entire staff is unprofessional, slovenly dressed, horrible with details and providing information and doesn't seem to really know what they are doing. AVOID and go further for better service.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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