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HearUSA

HearUSA

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4.0 Google Review
3920 Grand Ave #E, Chino, California, 91710, United States
(909) 248-9112 www.hearusa.com
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May 22, 2018
I can't believe what a horrible experience I just had at this office. I was referred here by Kaiser only due to a scheduling issue for a hearing test. Apparently this is a hearing aide place. I told the receptionist & the audiologist I was only there for a hearing test. But Yolanda the audiologist kept asking for information that I wasn't prepared to provide. I didn't have my medical records with me. I told her I haven't even had my MRI yet & she said & I quote "you don't need an MRI, you need a hearing aide" I said, gosh you don't need to be so rude about it & she told me, I didn't need to be so rude either. Totally unprofessional, if she can't even have control & not speak so rudely to patients maybe she doesn't need to be in a customer facing profession. Next stop is the BBB. It is unacceptable for a patient to leave in the middle of an appointment almost in tears.

Dec 7, 2016
The location was convenient, the people that examined my hearing were friendly, respectful & they knew what they were doing.

Aug 28, 2018

Jul 4, 2018

Mar 15, 2018

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm Open Today
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm