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Hearing Science

Hearing Science

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4.3 Google Review
8263 Grove Ave #203, Rancho Cucamonga, California, 91730, United States
(909) 256-6623 www.hearing-science.com
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Google Reviews

Refresh Reviews 4.3


Sep 2, 2022
I am grateful this location accommodated my needs due to my medical issues.The girls that work the front desk are friendly and helpful..I saw Richard Whitaker he was patient understanding and very professional.I would recommend the Rancho Cucamonga office and the staff ..Thank you to all at this office location..

Aug 3, 2022
I great customer service. They so busy I always have trouble getting someone the phone except the days I have a schedule appointment.

Aug 8, 2020
Very clean. Everyone was very nice. It was special to see my mom hearing for the first time in 10 years.💕

Jun 24, 2021
When Dr Pryzabela was there I got 5 star care. Since she left, the care is mediocre. I was told few months ago that I could extend my hearing aids warranty this month (June 2021). Now I am being told that I cannot whatever the reason. Thank God that I just ordered new hearing aids elsewhere and wanted my old ones as back up. I am a nurse and the bread winner so need my hearing aids to work, thus wanted to have back ups. I have been wearing hearing aids since I was 32 y.o. Hearing science staff need to be more informed before they give wrong information to customers.

Oct 23, 2018
If there was ZERO stars as a choice, I would have rated them a ZERO! Terrible customer service in their office. As the other review mentions, no one takes charge or responsibility for messing up. They out-right lie to cover their incompetence! We purchased hearing aides through a third party and they refused to give me the product after numerous times of misrepresentation about the process. First they did not collect payment and delayed the order by 3 weeks; then they told my aunt she had to wait before making an appointment until the aides came in; then (once they came in) they said they did not have an audiologist so we needed to wait 5 weeks to get fitted. After all was said and done, 2 months gone and no hearing aides. To top it off, when I wanted to pick up my aunts hearing aides to go somewhere else to get fitted, they refused. They said they had to return them to the manufacturer and could not give them to me. I paid for them!! Do yourself a favor and go somewhere else! Do not use them! Horrible customer service and no accountability for their incompetence ! Their excuses keep changing daily as the process of ordering aides got longer and longer.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm Today
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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