Miracle-Ear

I witnessed this company take advantage of a older man. These products have a faulty piece on it. The tips will come off. This man had to have a tip removed from his ear and it punctured his eardrum.

I am very pleased with my local miracle ear. Even though the office was in transition, the office continued run smoothly. My new hearing specialist Haillee Fuqua is helpful, informative, and easy to get along with. And the receptionist was pleasant a efficient

I find them to be friendly and caring. I have been going to them over a year. When I have problems they solve them for me. I have the Genus and I love it. I had not been able to hear well for a long time. Used other devices and did not find them as helpful. I love the store and the staff. They are excellent

My 92 year old mother has had hearing aids for a number of years, but they didn't seem to be doing much good at all, of late; so after seeing the ad in the Sunday paper, we thought it was time to check out a new provider. From the very beginning, this has been an incredibly positive experience. We knew Mom's hearing was "bad" but had no idea *how* bad, until she was given a brief test, where she was asked to close her eyes and repeat words as they were said to her. She failed that test abysmally! It was much worse than I realized! But then, the demo hearing instruments were placed in her ears and the test was basically repeated--with astounding improvement! Her old hearing aids were the molded kind, and she never got the hang of putting them in by herself, so she was dependent on me or one of her caregivers to put them in for her. We've only had them a week, but from the very start, the experience has been phenomenal. While we were still in the office, she could hear me *whisper*! On the ride home, she could hear me speaking to her in a normal voice, even with the road noise. At home, she is hearing things she has not been able to hear for *years*... She can hear our kitten purring! She didn't know the kitchen clock made a ticking sound! I no longer have to repeat myself or resort to shouting for her to hear me every day when I remind her to put on her glasses. I can whisper it and she hears me, the first time! I can talk to her through the bathroom door, to tell her I'm stepping outside for a moment, and she acknowledges right away. There used to be a delay from my speaking to her having to poke her head out the door and ask me what I said, when I was nearly out the back door by then. She can hear the sirens when something is happening in town. She can hear her portable heater click on and off. She can hear her clothes rustle!!! And, these new hearing instruments are so simple to use, that she can now put them in by herself, whenever she wants to, making her more independent, instead of having to rely on others for something so basic. The staff is friendly, knowledgeable, and professional, and treated us like we were their only clients. Miracle-ear is definitely the right name for this company. We are thrilled.

I too was told something similar when the mold in one ear wouldn't stay in. I was told it was because I had probably lost weight. No. Because mine were fairly new I called the Corporate Office and talked to a very nice person who gave the okay to have a new mold made at no charge. They made the original mold a bit larger and it solved my problem. Just recently my hearing went dead. I talked to Hailee who told me to come right in and even though Chase was out of the office, she was able to fix my problem. Just a cleaning was needed and the aid was as good as new. Awesome customer service.