Hearing Rehab Center

If you want to hear the birds chirping again, go see these wonderful women at HRC Cherry Creek! Dr. Nicole Miller and Mikayla will take such good care of you that you'll wonder why you waited to get this done. Stop saying "What did you say?" and get ready to hear the sounds you don't even realize you are missing! It's easy...just do it!

Nicole and the staff at the Cherry Creek office are very helpful, friendly and always professional.

I was impressed with their professionalism. I would recommend HRC to my friends.

This place isn't friendly and the audiologist doesn't listen at all (pun intended). I came in needing a new earmold and the audiologist pushed a certain kind of earmold on me. I've been wearing hearing aids my entire life and I know what works for me and what doesn't. She basically told me that the kind of earmold I wanted (and had been wearing for the last 5+ years) wouldn't work for me. I eventually gave in and went with the earmold she wanted me to wear. During that appointment, she reprogrammed my hearing aid and messed it up badly. She made a somewhat snide and judgemental comment about how "old" my hearing aid is (it's only 6 years old. Not everyone can afford to drop 2-3 grand on a new hearing aid every few years). The new earmold came in. Didn't fit well. I told her and she basically shooed me out of her office, implying that I -- a lifelong hearing aid wearer -- didn't know what I was talking about and I should give it a week or so. The earmold was so ill-fitting that I couldn't even wear it. I did what the audiologist said and waited another week before scheduling an appointment to have another earmold made. I was 10 minutes late to that appointment (due to bad traffic and me living 30 minutes away). When I walked in, the receptionist gave me an attitude and told me that the audiologist had left the building because she thought I wasn't coming in. (I had called in an hour beforehand to confirm that I was coming in, so that excuse was BS). I was upset -- she scolded me in such a way that I felt like I was back in grade school and I had wasted an hour of my time driving there and back home for nothing. I emailed a complaint to the director of this center and, while he was friendly, he sided with the audiologist. He said the office was "busy" (not true -- there wasn't a single person in the waiting room) and the audiologist "had to move on to the next patient" because I was late (also not true. I was explicitly told that she had gone home.) They obviously have no regard for their patients and because of that, I will not be coming back. If you're looking for a friendly, caring, and knowledgeable audiologist, you will not find one here.

VERY HELPFUL AND PLEASANT TO WORK WITH, ALWAYS READY TO HELP