Connect Hearing

I took my dad to Connect Hearing. They were very kind and caring. They treated my dad very well. The staff is great. I would highly recommend them!

Some of the nicest staff I have ever dealt with! They really do make you feel welcomed and comfortable!

Staff was pleasant and made the experience for my grandmother great!

Dependable, helpful, caring. Great to work with.

Connect Hearing has been great to work with. This is my first time wearing hearing aides. I did some research prior to getting hearing aides so I had a fair idea of what type of equipment was available and what options were available. Initially, I decided to go with Connect Hearing because my insurance gave me a break on the price of the hearing aides I was interested in. But I am very glad I chose Connect Hearing because of the great service they have provided. The initial hearing test helped Aaron configure my hearing aides for optimal performance. The fitting procedure for the in-the-ear type of hearing aides was easy and I had the aides in a little over a week. In the meantime, I was provided a set of loaner hearing aides so I could begin to get used to the new hearing and experiment a little with some settings. The hearing aides that I chose (in the ear) couldn't provide a comfortable fit in one ear because my internal ear structure was a little unique. My other ear was always perfect and had no issues. Aaron tried many times to get that problem fit to work out. The company made 6 attempts at making a new aide to get the fit correct. Each time they made a new hearing aide, they tried to modify the design to make the fit comfortable. All of this at no charge. This took about 8 months. Eventually we went with a different model of hearing aide and that solved the problem. The fit was totally comfortable from the first time I used them. Connect Hearing is easy to work with. Aaron has been very helpful and patient in making sure I am 100% happy with my hearing aides and has done everything in his power to make sure I am getting the best performance to help my hearing. Scheduling appointments is a breeze and Sherilyn (patient care coordinator) is wonderful to work with and accommodates anything I need to get a convenient appointment. Follow-up visits have been included in the cost of the hearing aides. These visits really aren't something a company would have to do but Connect Hearing is making sure I am not having any problems, that the settings on the hearing aides are correct for me, and that there are absolutely no issues at all. I highly recommend Connect Hearing to anyone who is considering hearing aides. It has been a great experience getting the exact right hearing aide for me.