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Livingston Hearing Aid Center

Livingston Hearing Aid Center

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4.5 Google Review
1185 S Camino Del Rio #170, Durango, Colorado, 81303, United States
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Aug 21, 2022
My mother Gloria had an appointment last week, we live in Silverton which is 50 miles and 2 mountain passes away. The passes were busy with tourist traffic, and we ran into road construction when we got to Durango so I called them to let them know we would be running late and they said no problem. Then we get there and they said the doctor was on the phone and that they took the next patient because we were 15 minutes late and would have to reschedule after they told me on the phone it would be no problem. We were very upset about it because my mom was in bad need of getting her hearing aids fixed. My husband went in and told them they just lost our business. My mom spent a lot of money with these people only to be treated like that. They won't have to worry about us being late for an appointment again because we're taking our business elsewhere.

Dec 31, 2016
wow where do I start! My family is so caring, they were the ones that told me they knew something was wrong. They nailed it right away-my hearing. My sisters contacted my daughter and she called to get information on help, hearing aids and made the appointment. Dr. Jason and Erica of the Livingston Hearing Aids center, are the best team ever. I was shocked after seeing the results of the test. Dr. Jason gave me the help I needed to enjoy my life again. Thank you and my family thanks you too.

Aug 30, 2017
Awful. I have worn hearing aids for over 50 years and have never experienced a more unprofessional group of people in my life. How does a company that puts 4 page inserts in a newspaper hyping false claims dare call their customers "patients". They actually ruined my current hearing aids and caused me repeated trips to my ent after blocking the vents to my aids. No better luck with newer aids that don't fit. They stick them in your ear and tell you to book a callback appointment on your way out. They are booked a month or two in advance so when you return with aids that haven't worked since you left, they tell you that you have exceeded the 30 day trial period and you now need to pay for the aids that have never worked. The people in their home office in Lubbock ,Texas deny that such problems even exist.

May 26, 2020
New to area and looking for an audiologist. She is listed as a Phonak dealer. My device was not functioning. They refused to look at my hearing aids because I was not a current customer. The only thing they could do is charge $200 to return them to Phonak. Oh well. I was hoping to get a new pair with rechargable batteries.

Nov 23, 2019
I have been wearing hearing aids for many years This was the first place which told me about all the things I did not know, about my aids, like they should be professional cleaned four times a year. I just thought my hearing was getting worse. She cleaned them and it was like a new pair.

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm

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