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Schmidt's Optical & Hearing

Name: Schmidt's Optical & Hearing
Address: 2341 SE Federal Hwy, Stuart, FL, 34994, US
Telephone: (772) 283-2622
Price range: $$$

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2341 SE Federal Hwy, Stuart, Florida, 34994, United States

(772) 283-2622 schmidtsoandh.com

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Carl Donnelly

Nov 7, 2018

I purchased glasses from Schmidt approximately 1 1/2 years ago. Recently the lens were fading. I called to see what could be done and was advised that the lenses were still under warranty. They advised me to bring the glasses in and the would replace the lenses. Being a snowbird and not scheduled to return to Stuart, I asked if I could FedEx the glasses to them with a return label. They were willing to handle the at my request. Within one week I had my glasses back and new lenses. They are perfect. Goodbye to contacts and readers! Many thanks to Bruce and the staff up front who helped me track the incoming and outgoing of the glasses. When I return thIs month to Stuart, I will be sure to stop by and thank them personally. I have purchased glasses twice from Schmidt and would not hesitate to highly recommend them! Carl

Sally Jackson

May 16, 2018

Bruce was extremely helpful to me in narrowing down which frames to choose that best suited my face shape. There is a large selection of frames from inexpensive to high end. Bruce was patient and very polite - no high pressure - a pleasure to do business with. I highly recommend asking for Bruce if you are in the market for reading or sun glasses! Receptionists very friendly and helpful also. Really a nice store all the way around!

Kate Wiegerink

Jul 18, 2018

My daughter and I had a wonderful experience, from the greeting at the door to the minute we left. Randy was very patient with us and we felt no pressure to rush even though they were very busy. The prices were very reasonable. I highly recommend Schmidts Optical!

Dorothy Turk

Dec 1, 2018

The epitome of incompetence! A full month of back and forth with the people at Schmidts... 2 eye exams (first one was incorrect and resulted in 2 bad pair of glasses). 3rd time remaking them, the technicians ordered the same, incorrect prescription.... again! First 3 attempts the distance vision was off. The 4th (and final) attempt had the reverse. The distance was OK but I couldn't read with them. While there yesterday, the gentleman on my left was in because his new glasses were wrong - they'd put his wife's prescription in his glasses. And the woman to my right was picking up two pair. One was correct but they're having to redo her 2nd pair. Enough is enough. After a month and 4 tries I asked for a refund. The "manager" kept me there to listen to what she called "my options". Bottom line.... she wanted to try a 5th time (no, thanks)... and finally consented to a refund - but only for the cost of the frames. She explained how generous they'd been in not charging me for all the re-do's (necessary because of their incompetence). She said I'll have to dispute the rest of the charges with my credit card company. Really?! While there several times over the past month I've heard long-time customers asking about Mr. Schmidt and it seems he may be at least semi-retired - flying his airplane to the Bahamas with his family (God bless him). Maybe when he was more present he built up a loyal customer base but I wonder if he has any idea what's happening in his store these days? The employees there surely have no clue what they're doing.

Thomasen Ceaser

Sep 29, 2018

Good place to take care of your eyes

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