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Connect Hearing

Connect Hearing

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4.9 Google Review
3500 Piedmont Rd NE #Ste 125, Atlanta, Georgia, 30305, United States
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Google Reviews

Refresh Reviews 4.9


Nov 20, 2018
Our experience at Connect Hearing has been wonderful! I take my Mom who is 90 years old and new to hearing aids. The entire stafff is very professional and helpful. Then there’s Monica - who is in a word; outstanding! She has treated us and especially my Mom like she’s her most important patient! Her professionalism, expertise and personal touch has given my Mom a quick confidence with her new hearing aids - and most importantly she’s given her the ability to hear again! Monica clearly loves her work and we as customers and patient feel that love!! Bottom line, this connect hearing office provides world class customer service, professional and expert hearing advice and guidance - and all of it with a smile!

Dec 11, 2018
Read entire review before going anywhere else!! Awhile back even a few years ago Monica took such good care of my grandfather when he went through the lighthouse program. He actually lost one of his temporary hearing aids while his were getting ready. I was ready to pay for his lost aid and Monica says “things happen I completely understand, if you can find it please let me know but you do not have to pay for it” My grandparents both don’t speak English so they don’t feel comfortable going to any kind of doctors that aren’t Korean but me being protective wanted the best treatment for them. It didn’t matter my grandparents love going to see Monica and her team! They joke around, while her and I converse about her family and kids. She puts everyone at ease, so when my grandmother needed her hearing aids done we waited till insurance would cover and my grandmother was embarrassed about having bulky aids, Monica and her team Melissa and I believe her name is Jenny(who I’ve only spoken on the phone with) worked with their insurance plan and got her a pair that is stylish, comfortable and now we don’t have to yell when we all talk. She knows every in and out of her field, she even realized my grandfather was eligible for upgraded ones. I am very diligent when it comes to my grandparents healthcare but when it comes to hearing aids I never even have to question if their getting correct treatment, utilizing insurance or anything. She is a hidden gem and just a kind person. It took me awhile to write this review because I could write pages on how good she is. She is witty, kind and just a real pleasure of a person!

Dec 9, 2018
When I have an audiologist appointment with Monica and Melissa, I feel like I’m going to visit friends! At first, I thought I was a special customer, but after I observed them with other clients, I realized that they have an excellent relationship with *ALL* of her clients. I have lived in many places and worked with many audiologists over the years, and I’m happy to say that Monica is the best. She is genuinely concerned about my hearing and will always do her best to fit me in on short notice if necessary. She will work with you to help you get the most appropriate hearing aid for your budget and stands behind whatever products she sells. There is no reason to go anywhere else!

Nov 26, 2018
No one WANTS to get a hearing aid, right? However, if you must get a hearing aid or two, then you must go directly to Connect Hearing! Monica and Melissa are the best. The process is seamless with them. They are 100% professional, their service is fast, they will work tirelessly and cheerfully until you are comfortable and pleased with your new device. Oh, and you'll have the added bonus of being able to hear!

Nov 16, 2018
Monica and Melissa are amazing. From my first experience, on the phone several years ago with Melissa and finding their new address which was not current on website, to my most current visit yesterday, these ladies are phenomenal. The products are great and they have worked with me until I am satisfied, they did not mind my multiple questions and calls. I cannot recommend this office and Monica and Melissa enough. My sister lives out of state and I want her to see them on her next visit. By the way, the products are great but I am a huge customer service person and I promise they do NOT disappoint. Give them a call.

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Mon:8:30 am - 5 pm Open Today
Tue:8:30 am - 5 pm
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm