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HearUSA

HearUSA

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2.0 Google Review
2622 Dempster Street, Park Ridge, Illinois, 60068, United States
(847) 696-4422 www.hearusa.com
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Jul 31, 2018
Called on Friday, no service even by Tuesday! My grandma has hearing aids and she is in nursing home so my dad picks them up from her and brings them to get fixed. Well he called this past Friday and was told to bring them in Monday, yesterday, because the “tech” wasn’t in. He brought them in and was told they wouldn’t be fixed until this morning. Mind you, all they have to do is replace the tubes that hardened. Even I’ve done this with her current tubes when they’ve gotten lose. It’s literally a twist and a push! My dad just called me to complain yet AGAIN about how these people here are STILL giving him excuses why they’re not ready yet and he sees people coming in and getting serviced as a walk in! To say the least, he took them back unfixed and is bringing them back to where we used to go over somewhere on Golf. Avoid this place if you can- the customer service is NOT there, and they are not at all concerned about getting them repaired in a timely manner! Very disappointing!

Jan 1, 2019
High turnover rate.

INDUSTRY BLOGS

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Opening Hours

Mon:8:30 am - 5 pm
Tue:8:30 am - 5 pm Today
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm