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ENT Institute of Southern Illinois

ENT Institute of Southern Illinois

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3.5 Google Review
19 Wolf Creek Dr, Swansea, Illinois, 62226, United States
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Oct 26, 2018
Dr. Carl Lee was wonderful with my daughter. Very informative we were so at ease!

Sep 26, 2018
Dr Lee is amazing. My daughter is always at ease when we see him and he takes the time to answer all of her questions and ensure he explain things thoroughly so she understands what is going on.

Sep 24, 2018
The nurse practitioner there was not personable at all. She acted like she did not want to be there or help you. Then then did an endoscopy which took all of 20 seconds and they charged $550.00 and my insurance only covered about $200 of that leaving me almost $300. They charged more for 20 seconds of looking up my nose than the hospital charged for my mammogram and ultrasound. I am sure they are living large with the money they are raking in. Then they do not even let you make payments unless you pay at least $100. Needless to say I canceled all future appts and will NOT be going back there. Rip off!

Nov 21, 2017
Friendly staff and very informative explaining the hole prossess I was not totally sure about.

Mar 6, 2017
We were changing our insurance to a high deductible plan beginning January 1. When we made an appointment for our daughter to have surgery, we made it very clear that the only way we could schedule the surgery is if it occurred before the end of the year. The office knew this was our priority. At the time of surgery, the office scheduled our daughter for a follow up visit on January 6, which we assumed would be included in the original charge for the procedure. The appointment took less than five minutes and the charge was $1,752. We disputed this because we made it very clear that all charges must be submitted by the end of the year and asked why the followup appointment was not included in the original cost. We requested the office remove the charges and Dr. Carl Lee declined and they stated that follow up appointments are not included as part of the procedure costs. We strongly discourage anyone from receiving services from this greed-driven facility.

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