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BUYHEAR.com

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1.8 Google Review

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5550 Wild Rose Ln #400, West Des Moines, Iowa, 50266, United States

www.buyhear.com

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Refresh Reviews 1.8

ERICH ZLANABITNIG

Aug 21, 2018

BAD COMPANY: EMPTY PROMISES, NO CUSTOMER SERVICE AND THEY HONOR THE 100 DAYS RETURN ONLY AFTER A DISPUTE WITH SYNCHRONY BANK! DO NOT BE FOOLED BY THEIR LOW PRICES - YOU WILL PAY LATER! IT IS BASICALLY A BAD IDEA BUYING HEARING AIDS ON THE INTERNET -YOU HAVE NO ONE ON ONE SERVICE, WHICH EVERYONE NEEDS!

Marvin Krause

Sep 8, 2018

I purchased and received hearing aids a year ago. I had one adjustment shortly after receiving them and everything worked fine. Now they will not answer phone calls, messages or email. I see on the internet that they lost a lawsuit by Oticon and Phonak and can no longer sell those products. Based upon other reviews and lack of response to my attempts to contact them, it looks like they are trying to hide from their customers and the law.

Joel Santiago

May 30, 2018

If you want no customer service, buy here. If you want the wrong product, buy here. If you want your order to take 4 months to deliver, buy here. If you want empty promises, buy here. If you expect to complain and have the owner ignore your concerns, buy here. If you want the right product, delivered in a timely fashion, know you will deal with competent customer centric employees, and recommend them for their outstanding attention to detail, then please, please, please do not "BUYHEAR." They are a joke and I have opened a case against them with the Attorney General's office. You have been warned.

Michael Martinez

May 30, 2018

Warranty replacement cant get them to call me back put in claim for lost hearing aid 3/19/2018. Spoke to Steve on 4/6/18 he said I should receive by 4/13/18. they claimed I received package on 4/20/18, I notified them On 4/26/18 I had not received. On 4/30/18 they said they were putting in a claim with Fed Ex. On 5/10/18 I contacted Luke he said I should have hearing aid week of 5/13/18. 5/21/18 called them again spoke to Terry , she said she would check and call me back. 5/22/18 No call back called company and spoke to Adam, he advised me he would have luke call me back. 5/23/18 no call back, spoke to Terry again she said Luke was not in and she would have him call me back today or on 5/24/18. 5/25/18 still no call back spoke to Will, he said he didnt know what problem was but would have Luke call me back. 5/29/2018 Still have not heard from Luke or anyone else from company

William Pawson

Jun 26, 2018

Had to purchase hearing aids and priced them in NYCfor a cost of over six thousand dollars. I went on the internet and stumbled onto buyhear. Their price was almost half . I was anxious regarding the fit and spoke to buyhear staff and was told not to worry as the aides were computerized and all I had to do was to put them in. Received my aides quickly and have used them for ordering more batteries. I recommend buyhear ,they were and are great

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Opening Hours

Mon:7 am - 7:30 pm

Tue:7 am - 7:30 pm

Wed:7 am - 7:30 pm

Thu:7 am - 7:30 pm Open Today

Fri:7 am - 7:30 pm

Sat:9 am - 5 pm