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Miracle-Ear

Miracle-Ear

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3.0 Google Review
2308 30th St #Unit 2, Spirit Lake, Iowa, 51360, United States
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Mar 17, 2018
Unethical sales. My 80+ year old mother was sold a tiny hearing aid. She has a tremor, arthritis and other issues and cannot put the hearing aid in herself. The saleslady told her that was ok....her 92 year old companion could just 'do it for her'. So now she has a $6000 hearing aid that she cannot use herself and had used only a handful of times when her companion puts it in her ear for her. And once it's in she is unable to adjust it or run it or anything. She certainly was not a candidate for this particular aid. The return time window is narrow and small and she was encouraged to just keep trying. Selling an elderly lady an aid that she is obviously not going to be able to use is certainly not ethical and we will be reporting this to the state.

Jan 2, 2018

INDUSTRY BLOGS

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