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Costco hearing aid store

Name: Costco hearing aid store
Address: 10745 Kingston Pike, Knoxville, TN, 37934, US
Telephone: (865) 218-7721
Price range: $$$

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3.3 Google Review

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10745 Kingston Pike, Knoxville, Tennessee, 37934, United States

(865) 218-7721 www.costco.com/warehouse-locations/farragut-knoxville-tn-1116.html

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Diane White

Aug 23, 2018

Poor customer service. I had an appointment for my 90 year old stepdad yesterday at 1:00 to check his hearing aides that were not working right. I was already in Knoxville when I got a call cancelling because computers were not working. I drive 30 miles to get there so imagine my surprise when I went to do some shopping in the store and they were using computers to see patients. The soonest date they could reschedule my stepdads appointment is 2 weeks. One of his aides have completely stopped working. I received no help from the women scheduling appointments to get him in earlier as I think this constitutes an emergency!!! Costco employees really don’t care about customer care in hearing center because they don’t work on commission. When my stepdad said he may have to purchase hearing aides someplace else the employee said, “whatever you want to do” . I expected more!

melissa myers

Sep 24, 2017

They Work well with customers and descent priced

Pamela Vilardi

Apr 11, 2017

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