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The Hearing Group

The Hearing Group

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4.8 Google Review
1001 Pleasant Valley Way #4, West Orange, New Jersey, 07052, United States
(973) 243-8860 thehearinggroupusa.com
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Google Reviews

Refresh Reviews 4.8


Dec 19, 2018
Friendly, caring, compassionate & helpful staff. Made me feel comfortable from day 1. Thankful for Kaitlin for my new normal!

Apr 27, 2018
I started taking my daughter to The Hearing Group from the time she was 2.5 years old, and I take her regularly for the last 3 years. Dr. Knapp is so knowledgeable, thorough, patient and kind. My daughter absolutely loves going there, and she does not want to leave! If anybody has any concerns or issues with hearing and is looking for an amazing audiologist, this is the place to go. P.S. – this practice welcomes all ages, most patients are much older than my daughter.

Jul 11, 2018
I have been a patient for 4+ years & the service still never fails to amaze me. Katie along with the entire staff is phenomal. These people know exactly what they’re doing & how to make their patients feel amazing about themselves. I will forever recommend the Hearing Group of WO. Thanks to them I have been able to do so many things without worrying about my hearing. They have put me at ease. THANK YOU!!!

Jan 7, 2018
If I could give more than 5 stars, I would. Despite the fact that I am almost deaf, Dr. Knapp made the entire experience (testing, diagnosis, new hearing aids, etc) stress-free, therapeutic and even pleasurable. She is a caring, knowledgeable and extremely competent expert in her field--- taking time to explain test results, discuss options best for me, and to ensure that the recommended option worked best for me. I actually had to return the first pair-- I had wanted tele-coil, yet they were not comfortable or good for me ( because of extreme ear sensitivity)... and the slightly larger size did impact my comfort level, since I wear my aids about 18 hours a day. She was so willing to let me wear her demo aids (the ones she would order) for a few weeks to make sure I was completely satisfied from every aspect. She was more than willing to go the extra mile to return my originals and order me new ones, which I now have and love!. I could not be happier--- I can hear remarkably better and don't even feel my hearing aids. Dr, Knapp's entire office is professional, friendly and so responsive. She herself is a gold standard in her profession... and I am so thankful I found her. My sincere thanks to all at The Hearing Group!

Dec 27, 2017
The hearing aids have changed my life. I can once again participate in conversations, listen and understand what is being said, and hear sounds of every day life that have eluded me as my hearing deteriorated. If one is seeking an audiologist who is professional, personable, understanding and caring, I sincerely recommend Dr. Debra Knapp at The Hearing Group.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 12 pm Today
Fri:9 am - 5 pm
Sat:9 am - 12 pm

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