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The Optical and Hearing Centers

The Optical and Hearing Centers

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3.8 Google Review
120 Hulst Dr, Matamoras, Pennsylvania, 18336, United States
(570) 491-5454 opticalandhearingctr.com
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Google Reviews

Refresh Reviews 3.8


Oct 14, 2018
My wife and I purchased new eyeglasses at this place and were both treated decently, We added the anti reflective coating on the lenses and were told we had a year warranty. Well within the year, about 6 months,, the coating became damaged causing reflections to the eye. We attempted to bring the glasses back to this place to have the coating replaced and were told that under the warranty, it would cost $75.00 for each pair of glasses.. What kind of warranty charges to replace a defective product and who in their right mind would pay to have another defective product placed on your lens. You can be certain that we will tell everyone we know about this store and what they can expect.

Nov 29, 2018
When I purchased the scratch resistant coating for my eyeglasses I was told that if they should become scratched the lenses would be replaced (warranty). The scratches are only in the bifocal area. The Manager (Mr Scully) told me that the lenses could be replaced if I were to purchase new lenses at a "discounted' price of $50. Hmmm did not know that the "warranty" that I purchased with the scratch resistant lenses was actually a "purchased" discount not a "warranty". I asked the manger if it appeared that I missed used my glasses...no comment, except for the lenses may have become scratched from my shirt pocket. Oh yes, I almost forgot...Mr. Scully said had I read the back of my receipt this is all written on the back. I am sure everyone reads the back of the receipt. Thank you Mr Scully for the lesson. Very dissatisfied.

Aug 11, 2018
My business here is with the hearing side. Gail is a personable individual who continued to work with my hearing aids until she got them working right. Now I'm well satisfied with them.

Apr 22, 2018
Professional staff, friendly and efficient. The convenience is that you get a high quality exam on one half of the building, then purchase contact lenses and/or glasses from the other half. A wide selection of both practical and trendy specs at competitive prices. I actually was able to get new glasses on the spot, with only a 30 minute wait. Impressive as, in the past, at other similar establishments, I always had to wait a full week for new glasses to be completed.

May 5, 2018
I had an appointment this morning, on 5/5/18. The staff is very pleasant but the doctor, Ms. Beth Berlin, was not. I would not trust her to put air in my front left tire, much less have another crack at my eyes. I kept thinking about baby Alfie's doctors in London as I was dealing with her. I told my wife about my experience when I got home and she concurred that her experience a couple of weeks ago was similar. No one in our family of four will be back again.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm Today
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 5 pm

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