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Avada Hearing Care Centers

Avada Hearing Care Centers

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3.0 Google Review
7646 Slate Ridge Blvd, Reynoldsburg, Ohio, 43068, United States
(614) 986-3262 www.avada.com
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Oct 11, 2018
As I am researching a new place to get my hearing I saw the rate and review for this office. When I first got my current hearing aid I took it home and the next morning when I put it in it did not work. The office sent it in for repairs and I never saw it again. They sent me the wrong hearing aid so many times that I just took the different model, because I was tired of the time it was taking to resolve. I kept having issues and when I would send it for repairs and it would come back without the coating needed to hold it in my ear. Audiologist copied me on an email she sent to two of the higher ups, asking them to contact me because of all my trouble. Never heard from either one. Sent my hearing back again for repairs recently (I cannot count the times I have had to do this). When I got it back I asked if someone would make it stop beeping all time (it has Bluetooth and recently starting beeping A LOT more than it use too). It also needed turned it up so I could hear media, such as google telling me how to get around while driving to a new location. Was told they were going to do research and get back to me. This was the first week of September. I have not heard back as of this time, which is more than a month later.

Dec 31, 2018

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