Oregon Hearing Solutions

This man has changed my husbands life by showing him what is it like to hear again. To see the look on my husbands face when he hears things he has not ever hear, it is breathtaking. Thank you so much Dr Scott Johnson.

Dr. Johnson is the best! He listens and asks questions and works with me. He is compassionate, highly skilled, and very knowledgeable. His only focus is on helping me hear as well as possible, within the constraints that I set (e.g. budget). No pressure whatsoever. And no time pressure.

Know your benefits! Contact your Insurance Provider, (report that you are being told to sign a document allowing Balance Billing) before ordering device. By signing, you waive protection from over billing, etc. I thought I was simply agreeing to pay co-pays/deductibles. I'd never met a Provider that Balance Bills. An enormous mistake was made on benefits quoted. My insurer acknowledged the portion they misquoted, and the transcript verified that OR Hearing Solutions (OHS) ALSO misunderstood what they were told regarding maximums. So both were complicit in the error. After adjusting to my new aid for 3 weeks, I was harassed mercilessly to return it or pay full retail price (or exchange for a notably sub par device). Throughout my life, I have learned that Greed is a cruel Taskmaster. The drive for quick profits can taint one's ability to be humane, to do the right thing (when you are part of a mistake made) and earn a loyal customer, referrals and great reviews (aka. "future business"). My Insurance Company was shocked to hear of such a practice and has actively/fervently engaged their Resources to investigate. I've quickly contacted those to whom I referred OHS and advised them to go elsewhere. OHS has a substantial mark up on aids (for I was told what Dr. Johnson actually paid for the device). Given the office misunderstood "maximum allowed amount vs maximum out of pocket"), I felt at a minimum they should offer to sell the device at cost. After a Hellish experience (suddenly losing my hearing in one ear, adjusting to an aid, being harassed while my Insurer looks into the matter, and now heart-breakingly unable to hear well again...for I returned to aid due to being threatened to pay or I'd be sent to Collections)? I'm taking the advise of several friends and am going to my local "Big Box Store" who carries the same brand, comparable features, for 1/3 the cost! I prefer to support small business, however, if your insurance doesn't cover the cost of your aid? You can save serious money by going go Costco. I've so many friends who insisted I go there in the first place!

I have been a client of Dr. Johnson for almost 10 years now. I needed hearing aids at a fairly young age in order to continue performing well at my job in customer service. When it became obvious that I needed another pair, Dr. Johnson showed me how far the technology had come. At the time I purchased the new set & went in to be fitted, Dr. Johnson had been able to provide me with an"upgrade" at no additional charge. Now I am blue tooth compatible and "hands free" not only in my car, but at work as well!! Thank you Dr. Johnson.