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Sound Audiology & Hearing Aids

Sound Audiology & Hearing Aids

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5.0 Google Review
924 N Columbia Center Blvd #210, Kennewick, Washington, 99336, United States
(509) 572-2444 www.soundaudiology.org
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Jun 20, 2018
I had such a great experience! The office was so beautiful and calming, and Lori knew exactly what I needed (even though I only gave her my best guess of what I wanted). She is so knowledgeable, and I felt so positive every time I went. The staff is very friendly, the prices are very fair, and Lori is an extremely trustworthy expert. I couldn’t recommend them more highly! My sincere thanks to Sound Audiology for a great product that will really improve my quality of life for the next several years.

Sep 13, 2018
Very professional, helpful, and friendly. Was having issues with hearing aids. The volume wouldn't work. Out of warranty. Not making the parts anymore. I paid $3k for these 6 years ago and now I can't get them fixed? What...buy a new pair? "I don't think so, Tim." First SA kept them overnight to see what the problem was and figured out the problem. Sound Audiology called the manufacturer (who I was told - doesn't do repairs inn sets this old. Not true. SA got me squared away for a very reasonable fee. The place I bought them from and a different audiology business told me there was nothing they could do. Of course not, you're too stupid. Go to Sound Audiology. They know what's up! Got back my hearing aids in about 9 days. I was told and was expecting about 2 weeks. At $300 per device I told them to just fix the one that adjusts the volume UP. There was some sort of misunderstanding, because both devices got repaired like new and SA only charged me for one. 5 stars!

Oct 5, 2018
Lori changed my life and I'm forever grateful! I knew I had hearing loss but lived with it for 25 years. My husband finally convinced me to see an ENT and Lori worked with her office. I went in thinking I was only missing little noises... wow. When she put my hearing aids in, I was blown away with the grand cacophony off noise! Sirens, studded tires, even rain on the roof!! I cried. Lori cried with me. That was 10 years ago and I'm on my second set of hearing aids. Yes I'm still losing my hearing, but thanks to Lori, Will and Sharon at Sound Audiology, I'm not missing out on life anymore!!! She also had my husband hearing again after years of shooting. Thank you, Lori!

Aug 7, 2018
I recently experienced hearing loss and needed hearing aids. I met with several Audiologists in the Tri-Cities but was not impressed with any of them until I found Sound Audiology in Kennewick. The staff is caring, patient, and very knowledgeable. I was fitted within a week and have experienced superior customer service. Best of all I can hear again. Special thanks to Lori and her staff. Paul

Dec 11, 2017
Hi my name is Corbin, I am ten years old. Lori helped me get the best hearing aid for my ear about three years ago. I did not like it at first, but I now understand that it helps me hear my teachers and my mom. I love going to see Lori, she is my favorite doctor. She always takes care of my ears and my hearing aid and helps me hear everything better. I would definitely tell other kids to come give her a try.

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