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Apr 20, 2019
For full disclosure I do work in the service department of this dealership. As you can see from other reviews I have done, I only post real reviews. I do not play games or post false reviews. I also waited a month after my purchase so I would not be posting in the euphoria of a new car purchase. I want to be unbiased. With that said, here is my review. My purchase experience with Shaw was great. Billy Tran and his team were friendly, helpful and professional. I was not expecting on needing to purchase a new car so soon. My old car was on its last legs on Thursday and I was in my new to me Impala on Monday. Billy had found me a car, gotten the finance and the paperwork together in a short order of time. Everything was ready to sign and the car ready to pick up Monday. They even stayed late to accommodate my schedule. I appreciated the fact as a dealership staff member I was not expected to do footwork myself in order to purchase a car like some dealerships I have worked at. Billy and his team had it all done for me. I got a really got price and a really good car. The 2018 Impala V6 is an awesome car. Great power, great handling, great fuel economy. The space is awesome inside and in the trunk. This is probably the best car I have ever had. I would recommend this car to anyone. I would recommend and have recommended Billy and his team to my friends and family to help them with there car purchases.

Apr 20, 2019
Rob, Tin, Randy My experience with GMC Shaw has been fantastic. We were looking for a used SUV for our family and Randy was able to show us vehicles with everything we were looking for. He didn’t rush or pressure us into anything. He also encouraged us to get all our baby gear to make sure everything fit before we bought one. We ended up finding one we loved and were brought in with Tin the finance manager. He was so friendly and explained everything to us thoroughly so we fully understood the costs and what was included in the warranty we chose. When we got the vehicle home we realized the AC didn’t work. We called and brought the vehicle into service. Rob the service advisor kept us informed and let us know everything that was going on. The work was also fully covered. I would definitely recommend Shaw GMC if you’re looking for a new vehicle.

May 6, 2019
Very pleased with the service provided in selecting a new vehicle. Colten and Kurt spent hours walking my wife and I through various options for our new vehicle. They listened to help meet all of our vehicle needs. Even after the purchase they were willing to work with us on some final details. We look forward to a continued relationship with Shaw GMC.

May 1, 2019
OKAY.... I will NEVER go anywhere else, except here. We had some horrible experiences at another GMC Dealer and got told to give Shaw a try and let me tell you - SO GLAD WE DID!!! They now have our business for life. The service manager Jenece went above and beyond to make sure things were done right and as quickly as possible. EVERYONE in the service department was kind, cared and showed a great level of customer service. If you want awesome service, honest service and hard working - this is your place. We'll be back and will make sure everyone we know - heads your way too. THANK YOU!

Jan 9, 2019
Got my first vehicle from here! Such an easier process than expected. Took me 6 days for the process to get a used vehicle from them. Found it Friday afternoon, test drove it Saturday afternoon, then drove it home by Tuesday evening! The whole team was great and really helped out a ton. Made it as stress free as possible. Dealt with Joanna, who was amazing to work with. Got to meet Jesse, Michelle, and Billy from the team who were super friendly as well. Everyone was a lot nicer than I could have expected them to be. They even took care of the registration for me and got me a license plate. They were more than kind enough to get me a shuttle ride back to my place when I came into test drive the vehicle Saturday. My older sister recommended me them as she has purchased/financed several vehicles from there. I'd definitely go back there and would recommend to any 1st time buyers or anyone looking for a honest dealership.

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